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Yyyyyy x. yyyyyy
8615 Kody Marie Court #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced managerial/operations professional with several years of experience within high-stress environments with a keen ability to lead others and manage daily operations within a variety of industries. Experienced in coordinating financial operations, supervising cross-functional teams, developing long/short term strategies, and diffusing difficult customer service situations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing complex projects. Proficient in Microsoft Office Suite, SolidWorks, Minitab and Clearquest
Key Competencies
Operations Management Customer Service Staff Management Vendor Management |
Bilingual, English/Spanish Strategy Implementation Training/Development Employee Development |
Process Improvement Attention to Detail Complex Problem Solving Team Leadership
|
Professional Experience
Greystar, Charlotte, NC November 2015-Present
Maintenance Technician
Directly manage several logistical functions within a high-stress environment with a focus on increasing productivity and efficiency levels
Successfully analyze and correct electrical and plumbing issues, maintain a keen knowledge of mechanical systems, and handle any maintenance issues within the building
RMG Distribution, Dominican Republic April 2015-August 2015
Operations Manager
Coordinated all daily operations which included monitoring distribution route specific logistics in addition to managing the organization s internal structure
Ensured all trucks were in proper working order and oversee all preventative maintenance while simultaneously assessing any large mechanical issues
Monitored inventory levels and developed in-depth budgets which highlighted all operational costs (resulting in a reduction) and the operations flow chart
Popular Bank, Dominican Republic January 2014-April 2015
Division Operational Risk Analyst
Facilitated day-to-day administrative operations which included determining potential risk factors which could cause the organization monetary harm
Devised unique risk management solutions which resulted overall security risks, implemented organizational contingency plans, and auditing internal suppliers
Designed and created comprehensive reports which outlined all company metrics while simultaneously overseeing product quality control levels
Negotiated vendor contracts which required a significant attention to detail and organizational skills
Education
Bachelor s Degree, Industrial Engineering
Instituo Technologico de Santo Domingo (INTEC), Dominican Republic
Current Warehouse Management and Inventory Control Certification
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