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Yyyyyy x. yyyyyy

8615 Kody Marie Court #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced managerial/operations professional with several years of experience within high-stress environments with a keen ability to lead others and manage daily operations within a variety of industries. Experienced in coordinating financial operations, supervising cross-functional teams, developing long/short term strategies, and diffusing difficult customer service situations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing complex projects. Proficient in Microsoft Office Suite, SolidWorks, Minitab and Clearquest


Key Competencies


         Operations Management

         Customer Service

         Staff Management

         Vendor Management


         Bilingual, English/Spanish

         Strategy Implementation


         Employee Development


         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Team Leadership


Professional Experience


Greystar, Charlotte, NC November 2015-Present

Maintenance Technician

  Directly manage several logistical functions within a high-stress environment with a focus on increasing productivity and efficiency levels

  Successfully analyze and correct electrical and plumbing issues, maintain a keen knowledge of mechanical systems, and handle any maintenance issues within the building


RMG Distribution, Dominican Republic April 2015-August 2015

Operations Manager

  Coordinated all daily operations which included monitoring distribution route specific logistics in addition to managing the organization s internal structure

  Ensured all trucks were in proper working order and oversee all preventative maintenance while simultaneously assessing any large mechanical issues

  Monitored inventory levels and developed in-depth budgets which highlighted all operational costs (resulting in a reduction) and the operations flow chart


Popular Bank, Dominican Republic January 2014-April 2015

Division Operational Risk Analyst

  Facilitated day-to-day administrative operations which included determining potential risk factors which could cause the organization monetary harm

  Devised unique risk management solutions which resulted overall security risks, implemented organizational contingency plans, and auditing internal suppliers

  Designed and created comprehensive reports which outlined all company metrics while simultaneously overseeing product quality control levels

  Negotiated vendor contracts which required a significant attention to detail and organizational skills




Bachelor s Degree, Industrial Engineering

Instituo Technologico de Santo Domingo (INTEC), Dominican Republic


Current Warehouse Management and Inventory Control Certification

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