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Yyyyyy x. yyyyyy

8615 Kody Marie Court #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Experienced managerial/operations professional with several years of experience within high-stress environments with a keen ability to lead others and manage daily operations within a variety of industries. Experienced in coordinating financial operations, supervising cross-functional teams, developing long/short term strategies, and diffusing difficult customer service situations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing complex projects. Proficient in Microsoft Office Suite, SolidWorks, Minitab and Clearquest

 

Key Competencies

 

         Operations Management

         Customer Service

         Staff Management

         Vendor Management

 

         Bilingual, English/Spanish

         Strategy Implementation

         Training/Development

         Employee Development

 

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Team Leadership

 

Professional Experience

 

Greystar, Charlotte, NC November 2015-Present

Maintenance Technician

  Directly manage several logistical functions within a high-stress environment with a focus on increasing productivity and efficiency levels

  Successfully analyze and correct electrical and plumbing issues, maintain a keen knowledge of mechanical systems, and handle any maintenance issues within the building

 

RMG Distribution, Dominican Republic April 2015-August 2015

Operations Manager

  Coordinated all daily operations which included monitoring distribution route specific logistics in addition to managing the organization s internal structure

  Ensured all trucks were in proper working order and oversee all preventative maintenance while simultaneously assessing any large mechanical issues

  Monitored inventory levels and developed in-depth budgets which highlighted all operational costs (resulting in a reduction) and the operations flow chart

 

Popular Bank, Dominican Republic January 2014-April 2015

Division Operational Risk Analyst

  Facilitated day-to-day administrative operations which included determining potential risk factors which could cause the organization monetary harm

  Devised unique risk management solutions which resulted overall security risks, implemented organizational contingency plans, and auditing internal suppliers

  Designed and created comprehensive reports which outlined all company metrics while simultaneously overseeing product quality control levels

  Negotiated vendor contracts which required a significant attention to detail and organizational skills

 

Education

 

Bachelor s Degree, Industrial Engineering

Instituo Technologico de Santo Domingo (INTEC), Dominican Republic

 

Current Warehouse Management and Inventory Control Certification

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