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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx ∙ abc@xyz.com xxx-xxx-xxxx
~ Sales Leader ~
Innovative sales manager and coach with consistent track record of guiding teams to exceeding performance expectations. Strategic partner with other lines of business to support growth. Adept at identifying root xxxxxxuse of performance concerns and providing feedback for improvement. Talent assessor with a focus on team diversity. Proven expertise in:
|
● Forexxxxxxsting/budgeting/planning ● Strategic partnerships ● Risk mitigation ● Strategic scheduling |
● Team building ● Coaching ● Recruiting and talent assessment ● Lead generation |
Eduxxxxxxtion and Certifixxxxxxtion
Master of Business Administration (2016)
Magna Cum Laude
Webster University
Orlando, FL
Master of Arts, Management and Leadership (2013)
Magna Cum Laude
Webster University
Orlando, FL
United States Government
Active Security Clearance: SECRET
Professional Experience
Disney Land Resort Anaheim, XXXXXX
Manager-DVXXXXXX Sales, 2016 to Present
Lead DVXXXXXX Associate Managers to exceeding tour/lead generation strategies through sales centers..
Provide insight into performance and coach to improve xxxxxxpabilities. Responsible for recruiting team members and cultivating a diverse talent base. Track site performance and communixxxxxxte to leadership. Develop business plans to track sales, revenue, and expenses.
Key Contributions:
➢ Drove business results by 11% through tour performance from FY16 to FY17 with record-breaking numbers resulting in an 11% increase in revenue equating to an additional two million dollars over prior year.
➢ Created a scheduled metric that maximized coverage around DLR (Disney Land Resort) that included the Parks, Resorts and Downtown Disney. This new system gives the team a more efficient and effective way of working by putting our top performers in our top performing loxxxxxxtions leading to maximum results.
➢ Created a phone queue system, which increased lead generation from marketing xxxxxxmpaign efforts and guest interactions.
Advance Sales Manager, 2006 to 2011
Provided leadership to Xxxxxxst members at 40 loxxxxxxtions through Walt Disney World Parks and Resorts.
Aligned sales and marketing teams to increase revenue and visibility within Resort loxxxxxxtions. Facilitate sales training in group and individual settings. Maintain performance metrics. Deliver performance management programs and sales accountability metrics. Foster and develop relationships with xxxxxxst members to insure success.
Key Contributions:
➢ Conversion of sales percentage for both FY 2015 and FY 2016 was steady at 27%
➢ Increased of tour volume in FY 2015 of 6,728 tours growing from FY 2014 by 31%
➢ Led business and team in overall revenue generation; $35M FY 2015, growing total number from FY 2014 by 22%.
Advance Sales Cruise Associate, 2010 to 2011
Responsible for prospecting sales leads by being proactive, engaging and able to solicit Guest interest in Disney Vaxxxxxxtion Club both on land and on Disney Cruise Line.
➢ Provide Disney Vaxxxxxxtion Club product overviews, and general information regarding Disney Parks and Resorts while utilizing Guest Service sales techniques to schedule reservations for sales presentations at Disney s Saratoga Springs Resort and Spa, Disney s Animal Kingdom Kidani Village, and Bay Lake Towers preview centers.
United States Air Force Reserve Cocoa Beach, FL
Air Transportation Journeymen/Logistics Planner, 2008 to present
Responsible for planning and executing people and resources to ensure that missions are successful and follow plan.
Key Contributions:
➢ Develops, executes and supervises preparation of logistics annexes for operations plans, orders, programming plans, general support, contingency, and exercise plans.
➢ Prepare, evaluates, executes and supervises all aspects of deployment planning, dispersal, sustainment, recovery, reconstitution, exercises, and logistics support procedures.
➢ Conducts installation surveys to determine support xxxxxxpability. Provides planning support for associated units.
➢ Performs WRM (War Reserve Material) functions. Develops guidance and supervises administration, surveillance, and management of WRM.
➢ Analyzes WRM reports to validate constraints and develop planning factors.
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