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Yyyyyy x. yyyyyy

xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

 

Dedicated team player with strong work ethic eager to contribute

broad academic and professional background toward supporting

operations of a progressive organization as a key staff member

 

Profile

 

  Offer solid experience in diverse areas of business operations backed by a Bachelor of General Studies degree

  Sharp business acumen, with background spanning customer service, sales and accounting through administrative support and general office functions

  Customer focused and service oriented, with consistent commitment to ensuring satisfaction

  Technology savvy, with proficiency in Windows, Microsoft Word, Excel, PowerPoint, and Peachtree; includes accounting data entry along with word processing

  Strong communication and interpersonal relation skills; bi-lingual English and Spanish

  Able to prioritize, coordinate and manage workflow to optimize productivity, meet deadlines and achieve goals; effective in both independent and collaborative environments

 

Education

 

Texas Woman s University-Denton, TX

Bachelor of General Studies-Sociology and Health Studies; 2016

 

Turabo University-Puerto Rico

Bachelor of Arts Nutrition program; 3 years completed

 

Professional Background

 

General Office Assistant, JC Norman, CPA-Gurabo, P.R.; 2002-2011

  Actively supported broad-scope office operations spanning accounting through customer service and inbound phone management

  Proficiently performed complex accounting data entry

  Maintained efficient information/record/filing systems

 

Account/Customer Service Representative, Suncom/T-Mobile-Atento de P.R.; 2007-2008

  Provided quality service in assisting clients with accounts, providing expert information on services and promptly responding to and resolving issues to ensure high satisfaction levels

  Took advantage of opportunities to generate additional sales by promoting upgraded and additional services and products

 

Sales/Customer Service Representative, Citibank-Atento de P.R.; 2006-2007

  Effectively consulted with customers on banking needs and services; advised on services, opened accounts and cross-sold financial products/services to increase business

  Efficiently assisted with account transactions

  Researched and troubleshot account issues

 

Sales Representative, Infinito-Las Catalinas, P.R.; 2005

  Delivered world-class service in advising clients on merchandise, offering expert recommendations and facilitating sales transactions

  Effectively managed sales floor merchandise presentation

 

Community Involvement

 

Girl Scout Troop Cookie Manager

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