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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with 20+ years of experience in progressive management and human resources roles within a variety of industries. Experienced in implementing innovative human resources programs, advising executive management on policies, and creating in-depth standard operating procedures. Equipped with a keen ability to create compensation plans, implement workforce strategies, and handle talent acquisition functions such as sourcing candidates, completing interviews, and negotiating offer terms.
Key Competencies
Human Resource Management Strategy Development Employee Retention Strategies Human Resource Programs |
Performance Development Workforce Planning Training/Coaching Conflict Resolution |
Benefit Administration Attention to Detail Process Improvement Complex Problem Solving
|
Professional Experience
Berks and Beyond Employment Services, Inc., Reading, PA June 2009-Present
Regional Director, Client Services/Acting Branch Manager
Direct daily administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency in addition to handling human resource operations
Oversee the full-cycle recruiting process which includes creating job descriptions, sourcing potential candidates, performing both phone and in-person interviews, attending job fairs, and negotiating employment offers
Utilize superior communication abilities in order to build positive relationships with key clients in addition to successfully managing cross-functional teams
Review current standard operating procedures in order to create streamlined processes which have resulted in increased productivity levels, complete sales calls, and maintain a strong pipeline of candidates
Successfully increased revenue within 4 different branch locations while simultaneously reducing operating cost
Estee Lauder/Northtec, Bristol, PA June 2007-June 2009
On-Site Branch Manager
Coordinated daily brand operations which included leading recruiting initiatives and managing job description creation, candidate sourcing, interviewing, background screening, and offer negotiation
Instrumental in handling compensation and benefits tasks such as employee payroll, medical benefit administration, FMLA administration, and short/long term disability management
Supervised approximately 200 distribution and production employees which required providing individualized feedback and coaching in addition to a keen ability to manage employee relations issues
Provided coaching and guidance to members of management on effective interviewing, job requirements, and management best practices which resulted in an increase in employee morale levels
Howard Street Caf , Pottstown, PA August 2003-June 2007
On-Site Branch Manager
Managed both administrative and operational functions within a food-service environment which included hiring staff members and providing comprehensive training
Assisted in all areas of the restaurant when needed due to gaps in staffing coverage, monitored and ordered inventory, and diffused escalated customer service issues
Maintained a keen knowledge of the organization s technical systems (POS system), implemented sales strategies, and made recommendations to customers based on wants/needs
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
UGI Corporation, King of Prussia, PA June 1998-August 2003
Corporate Human Resource Manager/Executive Compensation
Played an instrumental role in the management of human resource operations within a successful organization with a specialization in executive compensation
Coached internal business partners on job analysis, job description creation, salary implementation best practices, and total rewards strategy along with overseeing the total compensation infrastructure
Completed detailed market analysis which resulted in successfully creating competitive incentive compensation programs, executive compensation rates, and annual merit increase rates
Devised in-depth human resource initiatives, oversaw the completion of stock option analysis, maintained/edited the company handbook, and created innovative affirmative action programs
Led full-cycle recruitment efforts which included sourcing potential candidates, performing interviews, negotiating offer terms, and handling new hire onboarding
Additional Professional Experience Includes: Manager, Retiree Services (Unisys Corporation)
Education & Professional Development
Bachelor of Science, Human Resources
Rosemont College, Rosemont, PA
Certified Staffing Professional (CSP), American Staffing Association
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