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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Experienced Strategic Leader with 20+ years of experience in progressive management and human resources roles within a variety of industries. Experienced in implementing innovative human resources programs, advising executive management on policies, and creating in-depth standard operating procedures. Equipped with a keen ability to create compensation plans, implement workforce strategies, and handle talent acquisition functions such as sourcing candidates, completing interviews, and negotiating offer terms.

 

Key Competencies

 

         Human Resource Management

         Strategy Development

         Employee Retention Strategies

         Human Resource Programs

 

         Performance Development

         Workforce Planning

         Training/Coaching

         Conflict Resolution

 

         Benefit Administration

         Attention to Detail

         Process Improvement

         Complex Problem Solving

 

Professional Experience

Berks and Beyond Employment Services, Inc., Reading, PA June 2009-Present

Regional Director, Client Services/Acting Branch Manager

  Direct daily administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency in addition to handling human resource operations

  Oversee the full-cycle recruiting process which includes creating job descriptions, sourcing potential candidates, performing both phone and in-person interviews, attending job fairs, and negotiating employment offers

  Utilize superior communication abilities in order to build positive relationships with key clients in addition to successfully managing cross-functional teams

  Review current standard operating procedures in order to create streamlined processes which have resulted in increased productivity levels, complete sales calls, and maintain a strong pipeline of candidates

  Successfully increased revenue within 4 different branch locations while simultaneously reducing operating cost

 

Estee Lauder/Northtec, Bristol, PA June 2007-June 2009

On-Site Branch Manager

  Coordinated daily brand operations which included leading recruiting initiatives and managing job description creation, candidate sourcing, interviewing, background screening, and offer negotiation

  Instrumental in handling compensation and benefits tasks such as employee payroll, medical benefit administration, FMLA administration, and short/long term disability management

  Supervised approximately 200 distribution and production employees which required providing individualized feedback and coaching in addition to a keen ability to manage employee relations issues

  Provided coaching and guidance to members of management on effective interviewing, job requirements, and management best practices which resulted in an increase in employee morale levels

 

Howard Street Caf , Pottstown, PA August 2003-June 2007

On-Site Branch Manager

  Managed both administrative and operational functions within a food-service environment which included hiring staff members and providing comprehensive training

  Assisted in all areas of the restaurant when needed due to gaps in staffing coverage, monitored and ordered inventory, and diffused escalated customer service issues

  Maintained a keen knowledge of the organization s technical systems (POS system), implemented sales strategies, and made recommendations to customers based on wants/needs

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

UGI Corporation, King of Prussia, PA June 1998-August 2003

Corporate Human Resource Manager/Executive Compensation

  Played an instrumental role in the management of human resource operations within a successful organization with a specialization in executive compensation

  Coached internal business partners on job analysis, job description creation, salary implementation best practices, and total rewards strategy along with overseeing the total compensation infrastructure

  Completed detailed market analysis which resulted in successfully creating competitive incentive compensation programs, executive compensation rates, and annual merit increase rates

  Devised in-depth human resource initiatives, oversaw the completion of stock option analysis, maintained/edited the company handbook, and created innovative affirmative action programs

  Led full-cycle recruitment efforts which included sourcing potential candidates, performing interviews, negotiating offer terms, and handling new hire onboarding

 

Additional Professional Experience Includes: Manager, Retiree Services (Unisys Corporation)

 

Education & Professional Development

 

Bachelor of Science, Human Resources

Rosemont College, Rosemont, PA

 

Certified Staffing Professional (CSP), American Staffing Association

 

 

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