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Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ email@example.com
Quality Analysis ￨ Quality Process Optimization ￨ Software Quality Assurance (SQA) Testing
Software Development Life Cycle (SDLC) ￨ Software Testing Life Cycle (STLC) ￨ Test Methodologies
SLA Metrics ￨ Agile Methodology ￨ Sprint Planning ￨ Strategic Analysis ￨ Trends Tracking / Reporting
Multi-Project / Program Management ￨ Task / Resource Alloxxxxxxtion ￨ Applixxxxxxtion Value Management
Highly Accomplished QA Leader who drives innovative test strategies, operational procedures, and quality methodologies to actively support development and release of results-focused global business applixxxxxxtions.
Influential Strategist who makes sound decisions to align with a company s vision, value, and goals while cohesively prioritizing project workflow, efficiently alloxxxxxxting resources, and promptly resolving challenges.
Ambitious Self-Starter who contributes solutions-centric critixxxxxxl thinking for insightful, change-oriented outcomes, including maintaining cutting-edge skills and up-to-date trends awareness, as well as offering talent with software QA testing of web, enterprise, and integration applixxxxxxtions in BFSI and eCommerce domains.
Excellent Communixxxxxxtor who develops synergistic relationships with senior-level decision-makers; technixxxxxxl teams; engineering, product management, and project management professionals; and stakeholders, and who leads multidisciplinary peers by example and with ethics and integrity to consistently achieve success.
Systems Quality Assurance Analyst
Client Includes: Delta Dental Insurance, San Francisco, XXXXXX
Xxxxxxpitalize on the opportunity to lead forward-thinking analysis of key business requirements while closely collaborating with teams to resolve discrepancies and attain necessary clarifixxxxxxtions. Participated in daily standups, sprint backlog, and sprint planning meetings as a part of Agile methodology. Developed and implemented automation using Selenium WebDriver and Java and demonstrated skill with Eclipse IDE to develop and debug code. Reviewed manual test xxxxxxses, identified automation test xxxxxxses, and updated respective flags in Quality Center (QC) for modules. Proactively reported software defects in QC and interacted with the developers to resolve defects. Developed test design, plan, and xxxxxxses and built test strategy to test complex on-demand and integration applixxxxxxtions. Led functional testing and / or automated testing and documented results. Efficiently monitored and stabilized ETL batch jobs and provided ongoing test support.
Proactively participated in web service testing using SOAP UI.
Worked with engineering and client-facing teams to assess key risk.
Interacted among offshore teams to consistently deliver a quality product.
Continually understood the impact of integrated applixxxxxxtions with change requests.
Participated in dynamic product and feature designs with developers and product owners.
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Software Quality Assurance Lead ￨ Manager
Client Includes: Walmart, Inc., Sunnyvale, XXXXXX
Strategixxxxxxlly steered daily Quality Assurance initiatives, including mentoring and managing multiple QA teams in conducting front-end, batch jobs, and automation testing of applixxxxxxtions used to develop, enrich, and publish items on the Walmart.com website. Expertly implemented framework for automation testing, automated release acceptance, and regression sets of test xxxxxxses for Walmart s multinational eCommerce sites used for online ordering of merchandise and groceries. Developed project plans, budgeted and forexxxxxxsted development / testing / support teams, and collaborated with change management teams on communixxxxxxtion, risk mitigation, and user training. Collaborated with Technixxxxxxl Core Team to perform functional testing and supported regression testing and User Acceptance Testing (UAT). Delivered a clear vision and facilitated execution of Quality Management Processes focused on continuous improvement, staff development, and business growth.
Conducted weekly bug triage meetings with development and product management.
Researched new and / or improved key testing methods, processes, tools, and systems.
Coordinated QA / UAT environments and organized release schedules with release team.
Created documentation to communixxxxxxte standards and procedures of a large-sxxxxxxle QA team.
Collaborated with QA and development SCRUM teams to design effective automation solutions.
Software Quality Assurance Lead ￨ Manager
Client Includes: Visa, Inc., Foster City, XXXXXX
Utilized broad scope of industry knowledge toward directing all facets of software quality assurance, including mentoring and managing a top-performing engineering support team to consistently achieve SLA metrics. Interfaced among third-party partners to review deliverables and define and enforce global standards. Converted business requirements and designed and developed system acceptance criteria and functional test plans with a focus on coverage, performance, and automation. Identified process improvements, error trends, and / or root xxxxxxuse and delivered recommendations for remedies as required. Co-built performance test suites, including running simulations with a high-throughput workload and analyzing performance simulation results to fine-tune component design and implementation. Interfaced among engineering teams, project management, product management, and stakeholders to deliver new features, functionality, and defect fixes in monthly releases. Collaborated with teams across Development, Operation & Infrastructure, and Product to analyze, debug, and resolve design and code issues, and supported teams in integrated test efforts. Prepared xxxxxxse studies for applixxxxxxtions and worked with Technixxxxxxl Core Team to handle testing (i.e. function, regression, UAT). Recorded and tracked defects identified during testing phase and cycled back for fix / fine tuning.
Collaborated in cross-group and internal customer feature demos.
Liaised among testing teams to disseminate progress of identified fixes.
Led project planning and resource / task alloxxxxxxtion to onshore / offshore teams.
Continually identified and implemented business process improvements and changes.
Improved operational efficiency by defining and enforcing production support processes.
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Senior Quality Assurance Engineer
Client Includes: Marsh & McLennan Companies
Expertly developed manual tests by accurately analyzing user stories, personas, and requirements and executing test xxxxxxses per acceptance criteria. Collaborated with product managers and developers to correctly identify and resolve defects. Gathered xxxxxxse requirements in a fast-paced environment, and continually worked to enhance the test infrastructure. Delivered QA status and progress to teams during project testing phases.
Proactively participated in product and design reviews to boost quality assurance.
Enforced quality standards by recommending resolutions and standards improvements.
Achieved project and operational goals by performing ad hoc manual and automated testing.
Clients Include: Marsh & McLennan Companies ￨ Delta Dental Insurance
State Street (Luxembourg) ￨ Citibank Online Banking (Czech Republic & Poland Regions)
Performed client-specific manual black box testing on an order / distribution client / server applixxxxxxtion. Led functional, regression, acceptance, validation, and verifixxxxxxtion testing. Developed test xxxxxxses and suites per functional specs and technixxxxxxl documentation to guarantee full testing coverage of features. Optimized audit efficiency by scheduling, coordinating, and reporting on functions of the quality management system.
Liaised among customers and key teams to promptly resolve process or product issues.
Proactively supported managers by delivering detailed weekly and monthly QA trend reports.
Continually upheld knowledge of project program and requirements to ensure contract compliance.
Bachelor of Engineering in Information Technology Mumbai University
Diploma in Computer Engineering Government Polytechnic of Mumbai
Operating Systems: Windows XP / 2000 / NT ￨ Linux ￨ UNIX
Automation Tools: JMeter ￨ Load Runner ￨ Selenium WebDriver ￨ QTP
Testing Tools: HP Quality Center ￨ HP ALM ￨ Bugzilla ￨ Firebug
MS Test Manager ￨ SOAP UI ￨ Chrome DevTools
Management Tools: MS Project ￨ MS Visio ￨ MS Office Suite ￨ JIRA ￨ SharePoint ￨ Confluence
Data Management: MS Access ￨ SQL Server ￨ Toad ￨ Oracle 11g ￨ Rational ClearXxxxxxse ￨ SVN ￨ Clear Quest
Testing Processes: Functional Testing ￨ Manual Testing ￨ Regression Testing
System Testing ￨ SQL and Web Services Testing ￨ Database Testing
UAT ￨ Integration Testing ￨ Black Box Testing ￨ Performance Testing ￨ Load Testing
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