Personable professional with excellent analytical and people skills seeking a challenging part-time role.

  Outstanding communication skills to build and grow relationships with key stakeholders, from customers and colleagues to vendors.

  Excellent product and service training skills, educating team members on best practices of operations.

  Explained policies and procedures to staff or clients clearly and concisely over the telephone.

  Maintained diplomacy and tact to resolve problems and implement favorable solutions in real time.

  Strong data entry and bookkeeping skills, including proficient with Microsoft Office such as Excel.

  Willing and eager to work primarily from home and telecommute.

Owner/Operator, Fox Information Services, LLC 2010-Present

  Investigate and prepare surveys on homeowner insurance policies.

  Provide commercial audit services for general liability insurance policies.

  Demonstrate a proven ability to work well independently without supervision.

Long Term Care Insurance Specialist, LTC Financial Partners 2010-2012

  Educated clients about how to protect their financial independence and assets via long-term care insurance products and services.

  Built and maintained rapport with clientele to gain their trust, confidence and respect.

  Asked probing questions in a diplomatic fashion to ascertain client motivations and future goals.

Senior Commercial Lines Underwriter, Hastings Mutual Insurance Co. 1994-2009

  Managed a large underwriting territory, including training new underwriters on best practices.

  Established and oversaw achievement of production goals, renewal retention and loss ratios.

  Supported the Marketing Department with appointing new agencies within the underwriting territory.

  Designed the Selected Metal Workers Program, from inception through to implementation, which served as the second largest commercial lines target market for the company.

  Chose underwriting classes, rates, guidelines and loss control requirements for the new program.

Associate in General Insurance (AINS); Associate in Insurance (AIS); and Associate in Underwriting (AU) designations, Insurance Institute of America

Dear Hiring Manager:

I am currently seeking a challenging part-time opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a personable professional with excellent analytical and people skills. I have a proven ability to build and grow relationships with key stakeholders, from customers and colleagues to vendors. In this capacity, I boast excellent product and service training skills, educating team members on best practices of operations. I ve also explained policies and procedures to staff or clients clearly and concisely over the telephone. Furthermore, I ve maintained diplomacy and tact to resolve problems and implement favorable solutions in real time. I boast strong data entry and bookkeeping skills, including proficient with Microsoft Office such as Excel. I am also willing and eager to work primarily from home and telecommute.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx