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- 1365 E 52nd St. Xxxxxx, XXXXXX xxxxxx-2303 ( (xxx-xxx-xxxx * firstname.lastname@example.org
Medical Coding (High-Volume XXXXXXC Hospitals)
Self-assured, dynamic, and results-driven medical and administration professional with more than 22 years providing high-performance patient care support roles in the medical profession with early experience in HR management in a credit service compaxxxxxx.
- Strong passion for delivering process efficiency in providing patient care support and general customer service.
- Exhibited entrepreneurial drive to build and grow a small business in real estate and taxicab fleet rentals.
Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Policies & Regulatory Compliance
Medical Billing & Coding
Staff Supervision & Training
Office & Staff Administration
Electronic Health/Medical Records Management
Biometrics Technology Applications
Cholesterol/Sugar Levels Screening
Manually measure blood pressure and heart rates, as well as body composition and BMI using the hand held electrical impedance machines on assigned patients.
Screen and test cholesterol and glucose levels (using standard finger stick protocols) and provide post-screening consultations. Set up and break down portable blood draw station.
Perform venipuncture blood draws in a fast-paced environment, record biometric testing results including, but not limited to height, weight and blood pressure.
Trained in-service staff based on program requirements, providing management with evaluation reports for each screener, identifying promising talents for further training to enhance leadership and technical competencies.
Managed Corporate Wellness / Biometric Screening events for various corporate clients with up to 250 employees, ensuring client satisfaction and future repeat engagement in the process.
Supervised and assigned staff to appropriate workstations based on clinical competencies, monitoring performance throughout event, and interceding to correct inadequate performance or address client issues as needed.
Interacted with HR leadership for program updates and real-time remediation and changes as needed.
Served as Assistant to Director of HR, providing administrative support in managing complex calendars for local executives and senior business partners across different time zones, arranging executive travels involving airline and hotel bookings, and land transfers, and managing internal and external business meetings requiring logistical support.
Provided HR support in onboarding new hires, providing workstation supplies, enrollment in PeopleSoft HR System, assisting in the development and implementation of Performance Management Process (PMP) materials, conducting HR performance assessments, and coordinating program activities for worldwide staff performance recognition.
Built and grew a business while taking collegiate courses to complete course, applying the Buy & Sell business model in acquiring and developing properties for re-sale.
Acquired and managed a small fleet of taxicabs rented to individual cab operators before operating a Xxxxxx Yellow Cab for a few years.
Education & Credentials
Outpatient and Ambulatory Surgery Coding/Billing, ROXBURY INSTITUTE Queens, XXXXXX (2016)
A.S. in Liberal Arts and Sciences, LA GUARDIA COMMUNITY COLLEGE Long Island City, XXXXXX (1994)
Professional Trailing & Certification
Certified Medical Coder, AAPC
Certified Phlebotomist, YORK COLLEGE Queens, XXXXXX (2010
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