• Dynamic Leader who offers a background in High-Volume Account Management, Credit / Collections, Accounts Payable / Receivable, Chargeback Processes, Invoicing, and GAAP; contributes talents in Strategic Analysis, Trends Tracking, Process Optimization, Policy / Procedure Development, and Customer Service; and can work with accuracy while verifying results, debugging formulas, and identifying syntax errors to maximize productivity.
• Top Performer who can make decisions to reflect positively on operations in alignment with a company and / or client s vision, and can apply intensive and diversified evaluation, selection, and substantial adaptation and modification of standard accounting techniques, procedures, and criteria to see the big picture at all times.
• Ambitious Self-Starter who can rise above challenges to exhibit high standards of quality of processes and results, and can drive winning outcomes with a methodical and analytical quick-learning nature to exceed goals.
• Excellent Communicator who builds and sustains synergistic relationships with senior-level management, executive decision-makers, cross-functional peers, clients, and customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to boost core operations.

Credit & Collection Analyst ￨ Supervisor

  Capitalize on the opportunity to manage forward-thinking credit and collections initiatives, including monitoring assigned customers to assess credit risk, ensuring customers pay per client terms and conditions, interpreting and analyzing patterns, and identifying barriers to payment and providing detailed issues analysis.

  Optimize management of customer ledgers in cleanest possible format by matching credits and debits, and develop customer-specific solutions to improve format, including providing account reconciliations as required.

  Tailored business output to match individual client goals and expectations.

  Developed integral contacts with customers to achieve client s business objectives.

  Effected change within Credit & Collections Department by collaborating with client and VWA staff.

  Improved efficiencies and accounts receivable performance by recommending new methods or strategies.

Accounts Receivable Specialist

  Strategically steered execution of high-volume credit and collections polices to optimize sales, improve account collections, and reduce outstanding aged accounts receivables balances while establishing proactive collections efforts to highlight customer balances and build strong customer communications within all terms.

  Actively engaged with customers, sales, and finance teams to resolve undisputed collection issues.

  Delivered timely recommendations to managers for customer accounts receivable balances in dispute.

  Effectively maintained customer credit and collections documentation to support audit / legal requirements.

Senior Credit & Collection Analyst

  Utilized broad scope of industry knowledge toward managing $10+ million in accounts receivable balances, including large-scale retail accounts (e.g. Kmart Corporation, Sears Roebuck, D&H Distribution Company, SP Richards Corporation, United Stationers), as well as maintaining collections processes to meet DSO objectives.

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Senior Credit & Collection Analyst (continued)

  Approved new sales orders from credit hold, including reviewing accounts receivable balances to limit core risk.

  Processed and entered manual credit / debit memos for bill backs, sales tax, freight charges, and pricing corrections, along with reconciling payment discrepancies and charge-backs for work with sales professionals.

  Established credit limits under guidelines provided by the Director of Credit.

  Built mutually beneficial relationships with both internal and external customers.

  Regularly reviewed aging reports to identify and address past due invoices and slow paying accounts.

  Researched short-shipment claims by tracing shipments and working with top warehouse teams for P.O.D.

Senior Credit Analyst

  Led targeted collections on accounts receivable balances of $450 million, including obtaining and compiling financial information for efficiently establishing or adjusting credit limits and handling past due billing collections.

  Proactively advised management of potential credit risks.

  Supported Credit Supervisor and / or Credit Manager on key projects.

  Set and / or adjusted credit limits required in alignment with risk financial analysis.

  Managed accounts receivable base in half of Top 25 high-risk and / or high-profile retail accounts.

Senior Credit Analyst

  Contributed sharp analytical abilities toward establishing comprehensive credit limits using credit ratios, including exhibiting proficiencies in the objective and accurate collections of current and past due receivables.

  Reduced DSO to the company s lowest level in Q3 of 2003 through Q2 of 2004.

Collection Supervisor

  Applied strong leadership talents toward directing high-volume collections operations, including instructing sales management teams and key representatives on required financial information to establish credit limits.

  Successfully participated in rigorous collections on customers past due balances to meet objectives.

  Collaborated with Controller to update and / or create new credit and collections policies and procedures.

Sales Compensation Analyst ￨ Order Fulfillment Manager ￨ Credit & Collections Analyst

  Recognized for performance excellence with rapid advancement throughout career with this industry leader.

Bachelor of Arts in Business Administration (Projected 2017) Southern New Hampshire University

Certificate in Financial Analysis (1992 ￨ 1993 ￨ 1994) Dun & Bradstreet

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Oracle Financials ￨ SAP ￨ Dun & Bradstreet RAM

Excellent Professional References Provided Upon Request