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Human Resources Operations Program Administration
Planning Legal Compliance Policy & Procedure Development
Adept at steering cost-effective and efficient business operations including human resources administration, program development and delivery, grant writing, reporting, policy & procedure development, and regulatory compliance.
Proficiency in all HR functional areas including recruitment, hiring, orientation, coaching, benefits, compensation, training & development, strategic planning, and performance evaluations.
Advanced knowledge of employment laws (e.g. FMLA, ADA, EEO), and constantly strive to foster and maintain a respectful and safe workplace climate.
Excel at driving projects and programs to maximize use of resources, eliminate unnecessary expenses, and achieve performance goals.
Considerable strengths in team-building and leadership; excel in training, motivating, mentoring, and coaching highly productive staff, supervisors, managers, and directors.
Lutheran Social Services of the Virgin Islands, Frederiksted, VI, 2010 Present
Chief Operating Officer (2014 Present)
Spearhead full-scope daily operations inclusive of strategic and long-term planning, budget administration, defining organizational priorities, program oversight, staffing, and regulatory compliance.
Supervise, mentor, and manage six departmental Directors by delegating tasks, evaluating performance, determining salaries, and assigning professional goals.
Cultivate, nurture, and maintain cohesive relationships with Board members, donors, and federal partners to support and maximize mutual goal attainment.
Represent agency at public-facing events such as conferences, meetings, and agency tours.
Director of Human Resources and AmeriCorps (2010 Present)
Concurrently shepherd HR department operations and AmeriCorps civil society program.
Hold full accountability for recruiting, interviewing, hiring, staff compensation/payroll, benefits, performance management, staff development, workplace safety, and recreation programs.
Team with agency s insurance broker to secure practical and cost-effective insurance rates.
Control stringent compliance pertaining to Labor Relations, Wrongful Discharge, Workmen s Compensation (WC), OSHA, FMLA and Unemployment Insurance.
Thoroughly review program reports to assess alignment with grant expectations and annual goals, and decisively recommend program modifications where applicable to enhance results.
Department of Labor USVI, Christiansted, VI, 2009 2010
Acting Director of Human Resources
Proficiently directed human resources operations encompassing policy/procedure development, staffing, compensation, employee relations, orientation, training & development, organizational structure, and maintenance of personnel records.
Actively participated in collective bargaining negotiations and directly influenced cooperative efforts and communication between management and unionized personnel.
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Territorial Project Coordinator, Jobs for America s Graduates
Coordinated JAG-IV program by traveling to schools to select students, administer testing, facilitate classroom instruction, and guide Career Resource Specialists, school administrators and community leaders in continually improving program performance.
Tracked, documented, and analyzed program outcomes, and provided formal results to Governor of the Virgin Islands, Commissioner of Education, and Commissioner of Labor.
Leveraged outstanding talents in program advocacy and community outreach to foster productive relationships with business leaders and local organizations, vital to increasing program awareness.
Stanford Financial Group Global Management, LLC, Christiansted, VI, 2007 2009
Human Resources Manager / Office Manager
Governed all facets of HR operations including recruitment, interviewing, hiring, orientation, background checks, salary negotiations, benefits administration, employee relations, WC claims, and terminations.
Created job descriptions, administered annual performance evaluations, provided ongoing coaching, and conducted specialized training for sexual harassment prevention and safety awareness.
Enhanced overall efficiency by partnering with senior management to restructure teams and better align individual staff competencies with specific job functions.
Interpreted and advised personnel in benefits package as well as company policies and procedures.
EMAX Financial Group, Christiansted, VI, 2004 2007
Office & Human Resource Manager of Settlement Services (2005 2007)
Title Examiner (2004 2007)
Rapidly promoted to direct efforts of 16 personnel while continuing to execute title examination / settlement services and orchestrate the complete spectrum of administrative and HR functions.
Monitored and enforced constant compliance with laws spanning DOL, OSHA, ADA, and HIPAA.
Hired and trained staff, updated employee handbook, devised SOPs, prepared training manuals, and introduced incentives and recognition programs to elevate staff morale, productivity, and retention.
Legal Assistant, Bryant, Barnes, Moss & Beckstedt, LLP, Christiansted, VI, 2003 2004
Bankruptcy Paralegal / Supervisor, Law Offices of Smith, Hiatt & Diaz, PA, Ft. Lauderdale, FL, 2000 2003
Bankruptcy Paralegal, Law Office of David J. Stern, PA, Plantation, FL,1998 2000
Case Administrator, Chapter 13 - US Trustee Program, Miami, FL, 1994 1998
Master of Organizational Management, University of Phoenix, 2005
Bachelor of Arts in Criminal Justice, St. Thomas University, Miami, FL, 1994
Council for Human Resources Management (CHRM)
Society of Human Resources Management (SHRM)
Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
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