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Yyyyyy x. yyyyyy

950 Brickell Bay Drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000 786-527-0694


Experienced administrative and customer service/ professional with several years of experience in high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in providing a stellar level of customer service, supporting executive staff members, and managing public relations/marketing functions. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.


Key Competencies


         Customer Service

         Public Relations

         Time Management

         Vendor Management

         Team Leadership

         Strategy Development

         Training & Development

         Meeting Coordination

         Process Improvement

         Marketing Best Practices

         Complex Problem Solving

         Attention to Detail


Professional Experience


Totalpack, Miami, FL June 2015-Present

Administrative Assistant/Sales

  Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Provide administrative support to the Owner which includes scheduling high-level meetings and maintaining complex customer spread sheets in Microsoft Excel

  Oversee a variety of human resources functions which include creating/maintaining employee files, assisting with new hire onboarding, and providing comprehensive training

  Successfully manage several sales and business development tasks such as following up on client leads, maintaining rapport with clients, and providing clients with price quotes

  Maintain a strong knowledge of all individual and organizational goals in order to facilitate all metrics being attained while simultaneously fostering a positive working environment


AIU University, Miami, FL January 2014-June 2015

High School Director/Administrative Assistant/Payroll

  Facilitated several administrative and managerial functions within the organization which included developing in depth reports in addition to creating sales related PowerPoint presentations

  Spearheaded all client documentation tasks which required managing all agreements, contracts, and invoices through the signature process

  Created complex databases within Excel which utilized complicated functions and calculations


Talex USA, Miami, FL January 2013-August 2013

Marketing Director/Assistant Director

  Utilized superior marketing and administrative abilities in order to oversee several daily operations within a successful organization

  Coordinated all executive and staff travel which required superior time management and planning acumen, scheduled high-level meetings, and created presentations

  Played a lead role in all daily marketing activities such as creating unique marketing content, attending client meetings, and maintaining social media sites

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Yyyyyy x. yyyyyy

950 Brickell Bay Drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000 786-527-0694




Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include several years of experience in progressive administrative and customer service roles with a focus on increasing organizational efficiency and productivity levels. In addition, I have a strong background in overseeing marketing/public relations tasks, planning events/meetings, and handling business development functions.


To complement my professional experience, I also possess stellar interpersonal and communication skills with a superior ability to foster positive relationships with clients, co-workers, vendors, and members of management.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.





Yyyyyy x. yyyyyy


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