Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.

Project Management Inventory Management Retail Store Management Attention to Detail

Microsoft Office Suite Recruiting Staff Members Vendor Management Labor Cost Forecasting

Standard Operating Procedures P&L Management Strategy Development Training/Coaching

Cost Reduction Strategies Product Knowledge Administrative Support

  Direct day to day operations within a retail store environment with a concentration on increasing productivity and efficiency levels

  Design and implement innovative operational strategies, forecast employee schedules, enforce standard departmental procedures, and verify outgoing bank/check deposits

  Provide individualized training and coaching to staff members in regards to product knowledge, oversee both internal and external purchasing, and manage financial logistics such as P&L management

  Provided exceptional customer support to individuals within a retail banking environment which required processing deposits/withdrawals, updating accounts, and recommending new products

  Instrumental in the coordination of comprehensive teaching seminars for new and existing staff members, monitored performance requirements, and implemented sales goals for team members

  Coordinated sales and customer service logistics within a busy retail store which included greeting incoming customers, making product recommendations, and processing transactions

  Maintained a significant knowledge of current marketing promotions which resulted in an increase in customer satisfaction in addition to processing product exchanges/refunds