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Yyyyyy x. yyyyyy
xxx-xxx-xxxx ￨ 597 Biery's Bridge Rd-Xxxxxx, XXXXXX xxxxxx ￨ abc@xyz.com
Xxxxxxtient Services Candidate
Recently accepted into Masters in Occuxxxxxxtional Therapy degree program and have successfully completed courses in Anatomy & Physiology along with Abnormal Psychology
Offer 5 years of experience as personal/private care provider of disabled family member backed by experience as Hospital Volunteer; solid understanding of healthcare sector
Dynamic leadership, communication, instruction, interpersonal relation, and problem solving skills developed over successful teaching career; successful background in working with both children and adults, including special needs populations
Effective planning, organization and workflow management skills, with ability to optimize productivity and efficiency while meeting high quality standards
Sharp administrative, documentation development and information management abilities
Proficient in MS Office 2010
Professional Experience
Apple Leisure Group / AM Resorts 2012-Present
Reservations Agent
Provide quality service in managing inbound sales calls, supporting call camxxxxxxigns and consulting with customers in travel needs; have successfully built a high level of repeat customers
Expertly create customized vacations and offer ongoing support in responding to issues, delivering prompt solutions and ensuring customer satisfaction; recognized by supervisors for unsolicited feedback regarding dynamic service and satisfaction levels
Grand Prairie Independent School District 1999-2012
Literacy Strategist
Successfully improved performance of classroom teachers in both reading and writing; included conducting teacher trainings on new district educational materials as well as advising on strategies for boosting classroom effectiveness based on direct observation
Facilitated problem solving sessions focused on supporting teachers in understanding and resolving inefficiencies and optimizing results
Advised administration on teacher performance and student experiences and offered expert recommendations on corrective actions
Classroom Teacher
Effectively applied integrated teaching approach toward maximizing student performance; included classroom instruction, presentations, audio-visual equipment tools, and supporting resources
Strategically developed and implemented training aides customized to unique needs of developmentally and socially challenged students
Concurrently served as collaborative member of content development team
Education
Masters Degree-Occuxxxxxxtional
Therapy, Misericordia University-Dallas, XXXXXX; pending 2018-2021
B.S., Elementary Education w/minor in Special Education, Lock Haven
University-Lock Haven, XXXXXX
Community Involvement
Volunteer, Homeless Meal Services, St. Xxxxxxul's Lutheran Church; 2016-Present
Hospital Volunteer, Lehigh Valley Health Network-Muhlenberg Campus, Xxxxxx, XXXXXX; 2017
Volunteer Beverage
Server, Musikfest; 2013, 2015, 2016
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