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Experienced Strategic Leader with several years of experience in both medical and administrative roles with a proven ability to lead others and provide compassionate care to patients of all ages. Experienced in leading operations within a home health care environment, supervising nursing teams, and diffusing escalated operational issues. Highly adept in managing complex patient cases in addition to maintaining positive communication with co-workers, vendors, patients and members of management.

Proficient in: Microsoft Office Suite, Electronic Medical Records, and Publisher

  Direct daily clinical operations within a fast-paced healthcare organization which included both overseeing both medical and administrative functions

  Complete comprehensive physical exams on patients, obtain detailed medical histories, and assess symptoms/injuries in order to devise appropriate treatment plans

  Utilize superior communication abilities in order to coach patients on appropriate care, treatment plan options, and follow up care guidelines

  Play a lead role in the implementation and enforcement of nursing best practices in regards to case management, scheduling, and training in addition to supervising a team of nursing staff members

  Guided daily nursing and managerial tasks within a 116 bed nursing home facility with a concentration on ensuring superior levels of patient care and increased operational efficiency

  Devised detailed training programs for nursing staff members, performed patient assessments, and coached patients on disease prevention and overall health management

  Handled recruiting tasks such as interviewing and hiring new staff members, created work schedules based on organizational needs, facilitated weekly staff meeting, and diffused complex operations issues

  Supervised a team of up to 45 staff members which required providing individualized coaching and feedback in addition to leading professional development initiatives

  Successfully implemented innovative methods for reducing operational costs while simultaneously improving services along with achieving exceptional survey results from the Agency for Health Administration

  Managed several nursing and administrative tasks within a home health care organization which included devising treatment plans for residents and working closely with care team members such as Physicians, Referral Coordinators, Pharmacists, Social Workers, and Disease Educators

  Identified resident health care goals and created interventions aimed at successfully achieving the goals, maintained positive relationships with residents and family members, and provided referrals

  Successfully maintained an audit score of at least 90% for each quarter, ensured operational policies and procedures were followed, and assisted with complex resident cases

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  Managed daily operations within a quickly moving home healthcare organization which included maintaining care management applications which resulted in achieving 90% or better on quarterly audit scores

  Attended comprehensive professional development courses which were focused on regulatory agency requirements, healthcare plan benefits, and appropriate nursing practices

  Handled after-hours medical calls as needed, completed patient assessments/exams, maintained updated resident medical records, and led the development of QI processes

  Owner/Operator, Green Acres Estate Assisted Living, 1999-2002

  Field Nurse/Case Manager/Quality Assurance, Med-Psych Home Health, 1995-1999

  Nurse Wing Supervisor, Manor Care Nursing Home, 1993-1995

  Med-Surg Nurse, Geriatric Psychiatric Wing, Humana Hospital, 1989-1993