Yyyyyy x. yyyyyy

Management Professional

Strategic Planning Inside Sales Business Development Client Relationship & Account Management

      More than 15 years of progressively responsible experience in sales and account management.

      Excellent communicator with demonstrated ability to collaborate with staff, management, business partners, and others at all organizational levels

      Outstanding blend of organization, prioritization, leadership, and interpersonal skills

      Direct multi-site cross-functional teams across all projects and organizational initiatives from concept to completion.

      Proven ability to simultaneously manage multiple levels of responsibilities and duties in a fast-paced environment.

      Provide sound consultative advice to executive-level teams and board members.

      Mentor and lead teams by example and with integrity to deliver service excellence.

      Consistent success is rooted within the concept of quality, continuous improvement and effective process enhancements.

      Achieved Inside Sales Rep of the Year (2013) and President s Club (2007 2013).

Verisk Insurance Solutions, Jersey City, NJ (2014 2018)

Account Executive, Underwriting Division (2015 2018)

• Consistently met personal product quotas and account objectives, resulting in revenue maximization.
• Expertly and efficiently managed all aspects of sales and support for targeted client lists, negotiated contract terms and pricing agreements, and addressed all customer inquiries in a timely manner.
• Cultivated, managed and maintained key relationships with existing and prospective clients and business partners to support business growth, development, and customer loyalty.

Account Manager, Risk Management Division (2014 2015)

• Proactively identified future business needs, capitalized on new opportunities for business growth and development, managed consulting services, and propelled diverse efforts to meet sales quotas and goals.
• Collaborated with sales team and technical staff to swiftly resolve client issues.

Insurance Services Office, Jersey City, NJ (2003 2016)

Account Executive, Inside Sales Division (2003 2016)

• Recognized as Inside Sales Representative of the Year; led, mentored, oversaw, and managed performance development for team of 5 staff providing customer/technical support to internal/external customers.
• Presented ISO products for clients and tradeshow events, utilized SalesForce in opening and closing activities.

Customer Service Representative (2003 2006)

• Consistently processed all incoming customer ISO orders and resolved customer inquiries and requests in an accurate and timely manner.
• Coordinated with clients, outside partners, and customers as liaison for Insurance Services Office and various departments.

Bachelor of Arts in Sociology, New Jersey City University, Jersey City, NJ

Sandler Training Courses

Sales Challenger Courses

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT JOB TITLE) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a degree in Sociology, training in sales, management, and leadership and more than 15 years of progressively responsible experience in customer service-oriented environments.

I have effectively applied my skills and knowledge toward identifying and resolving complex problems and issues on both the customer and staff level, managing entire department and financial operations, and executing strategic plans to increase revenue and customer satisfaction to support long-term organizational goals. To complement this background, I offer an outstanding blend of organization, prioritization, leadership, and interpersonal skills.

As an employee, you will find me to be a driven team player, prepared to deliver immediate and long-term results, and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy