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Experienced Strategic Operations Leader with several years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing comprehensive fitness programs, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with key clients, co-workers, and members of management.

Six Sigma Black Belt Program, Aveta Business Institute (Currently Pursuing)

B.S., Health Policy and Administration, Minor in Business/Liberal Arts and Labor Studies/Industrial Relations

The Pennsylvania State University

• Direct day to day administrative and operational functions within a fast-paced environment with a concentration on increasing operational productivity and efficiency levels
• Supervise approximately 65 employees throughout the Aquatics and Health and Wellness departments which requires providing individualized coaching in addition to overseeing new employee recruiting and scheduling
• Design and implement innovative programs which requires superior time management and analytical abilities in addition to overseeing facilities maintenance logistics
• Create an annual budget for both the Aquatics and Health and Wellness departments, monitor revenue and expenses throughout the year, process staff payroll, and diffuse escalated customer service issues

• Held various fitness specific roles within the organization which were centered on assisting clients meet their fitness goals while simultaneously encouraging a positive environment throughout the facility
• Identified/recruited potential new fitness clients within the community, performed client fitness assessments, and documented client progress

• Own and operate a successful fitness organization which includes establishing the business within the community, recruiting new clients, and providing superior personal training services
• Design and implement unique marketing strategies focused on building new client relationships within the community, address inquiries from existing clients, and handle financial operations

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• Provide comprehensive instruction to prospective Personal Trainer s with a focus on core knowledge and practical training instruction
• Utilize superior communication and interpersonal abilities to maintain positive rapport with students, faculty members, and members of management within the school

Additional Professional Experience Includes;

• Sunday School Director, Christian Fellowship Church
• Guidance Office Administrative Assistant, Loudoun County Public Schools
• Assistant Director/Teacher, KinderCare Learning Centers
• Marketing/Admissions Coordinator, West Side House, Blair House of Worcester

Certifications Include: Mental Health First Aid, Aquatic Facility Operator, Pesticide License Technician, Precision Nutrition (Certified Nutrition Coach), ACSM Certified Personal Trainer, SCW Fitness Group Fitness Instructor, Silver Sneaker, White Crow Yoga, Aquatic Exercise Association Instructor, American Red Cross Lifeguard, Arthritis Foundation Aquatic Program Instructor, American Red Cross Water Safety Instructor

Special Events Coordinator/Vacation Bible School Volunteer Coordinator/Large Group Leader, Petra Christian Fellowship Church-Kingdom Builder s Kid s Ministry, New Holland, PA

Teacher Helper, Eastern Lancaster County School District-Blue Ball Elementary, New Holland, PA

Teacher Helper, Precious Ones Preschool, New Holland, PA