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YYYYYY X. YYYYYY

460 E. 79th St., #5f New York, NY 10075
xxx-xxx-xxxx abc@xyz.com

 

Summary of Qualifications

  Personable communicator with a work history of consistently exceeding performance objectives.

  Gained the trust, confidence and respect of key stakeholders by demonstrating stellar listening, verbal communication and interpersonal skills.

  Versatile professional with experience taking on and leading special projects and initiatives.

  Trained, mentored and coached team members on best practices of operations.

  Stellar time management, attention to detail and organizational skills, including prioritizing tasks.

 

Work Experience

 

Executive/Personal Assistant, Saks Fifth Avenue New York, NY Apr. 2012-Present

  Communicate effectively with a wide variety of key stakeholders, including customers, vendors and C-level executives, among others, to support retail store operations and major corporate projects.

  Demonstrate stellar time management, organizational and attention to detail skills to manage and execute a variety of projects simultaneously for multiple departments.

  Support the marketing, human resources and operations departments with key initiatives.

  Assist retail store marketing personnel with coordinating and planning training shows and clinics, as well as preparing monthly customer email blasts and event listings or recaps on Saks.com.

  Maintain diplomacy and tact when communicating with frustrated or irate customers.

  Proactively identify and resolve issues customers are experiencing in a timely and efficient manner.

  Manage the daily calendars of multiple internal stakeholders.

 

Estate Manager, Family of Four New York, NY and Europe 2006-2012

  Displayed strong leadership skills while supporting daily activities for a family of four with multiple homes.

  Communicated effectively with children of various ages, including arranging their daily schedules.

  Oversaw and led the housekeeping staff, including interviewing candidates and hiring new personnel.

  Trained, mentored and coached team members on best practices of housekeeping operations.

  Ensured the home and multiple luxury vehicles were well-maintained, including facilitating repairs.

  Oversaw any construction, including working closely with the Landscaper to meet family expectations.

  Supported the Chef with preparing meals in a timely and accurate manner.

 

Education

 

Bachelor of Science (BS), Marymount Manhattan College; earned 2005

 

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