- 1601 East Genesee St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Sales Account Management (Local & National)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 24 years providing high-performance sales & marketing, customer service, account management, and business operations management in the retail and hospitality industries.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

    Strategic Planning & Execution

    Marketing & Sales (Trad. & Online)

    Business Development

    Service & Retail Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Event Management

    Profitability Management

    Fiscal & Budget Management

    Relationship Management (Customers, Public, & Suppliers)

    Merchandise Inventory Management

    Process/Workflow Improvement

    Policies & Regulatory Compliance (i.e. OSHA, EEO, etc.)

    Staff Supervision & Development

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

TaylorMade Adidas Group Ÿ Upstate Xxxxxx

    Promote and sell new product lines to existing and new accounts that include Dicks Sporting Goods, Golf Galaxy Off course green grass accounts, private country clubs and public golf clubs.

    Interact with accounts to assist with various product training and issues.

    Increased market share to capture and retain the number one sales categories in 4 out of the top 6. (# 1 in Driver, Irons, Fairway Metals, Hybrid categories, # 2 in premium golf ball and golf shoes).

    Maintained driver ranking at #1 for 14 years in a row.

Birds Nest Inn and Suites Ÿ Xxxxxx, XXXXXX

    Managed all routine daily operations for the property, group and corporate sales, while overseeing staffing, guest relations, marketing and accounting functions that support business growth.

    Captured and retained new business for groups and banquet sales with large companies such as: Carrier Corporation, Honey Well, Welch-Allyn, General Electric, Syracuse University, Chesapeake Energy, Gould s Pumps, SUXXXXXX Cortland, Hill-Rom Corporation and Community General Hospital.

    Increased sales by 22% in the first 5 years as General Manager.

    Responsible for overseeing the day to day operation of the hotel, providing customer service and supplies inventory oversight, marketing the property, and supervising all accounting activities.

    Managed a staff of 15 front- and back-offices employees, ensuring compliance with compaxxxxxx policies, service quality standards, and industry safety regulations for both guests and employees.

Education & Credentials

    B.S. in Business Administration

SUXXXXXX POLYTECHNIC INSTITUTE Ÿ Utica, XXXXXX (1992)

    Double Associate s Degree in Accounting & Business Administration

CAZENOVIA COLLEGE Ÿ Cazenovia, XXXXXX (1989)

Professional Affiliations

    Golf Chairman: Club Board of Directors, Highland Park Golf (2009 2014)

    Greens and Grounds Chairman: Highland Park Golf (2009 2014)

    Golf Chairman: Board of Directors, Xxxxxx Country Club (2005 2007)

    Member: Board of Directors, Xxxxxx Chamber of Commerce (1999 2001)

    Golf Chairman: Board of Directors, Highland Park Golf Club (1998 2004)