Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
This Resume Has Not Been Formatted
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Yyyyyy x. yyyyyy
xxxxxx Jasper Trail │ Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Multi-Project IT Management │ IT / Business Strategic Planning │ Team Building / Mentoring │ Multi-Process Optimization
Software Development Life Cycle (SDLC) │ Application Development │ Capital Planning │ Cost Management │ Vendor Relations
Organizational Restructuring │ Contract / SLA Negotiations │ Multi-Domain Technology Leader Relations │ Business Compliance
High-Imxxxxxxct Solutions Design / Development │ Best Practice Methodologies │ Acquisitions Integrations │ Escalations │ Risk Mitigation
- Solutions-Generating Professional who offers proven profitable IT business results, and who makes decisions to reflect positively on operations in alignment with a comxxxxxxny s vision to attain a significant competitive advantage while actively exhibiting a customer-focused leadership style to direct growth initiatives toward continued success.
- Visionary, Sought-After Leader who rises above challenges to streamline processes, improve efficiencies, and drive winning outcomes while thriving on complexity as a high-performing trailblazer achieving quantifiable success.
- Excellent Communicator who builds synergistic relationships with C-levels, executive decision-makers, IT / business management, multi-site IT / operational professionals, vendors, and customers; who excels in autonomous and collaborative work environments; and who leads projects in deadline-oriented situations to attain a substantial ROI.
Professional Synopsis
UnitedHealth Group, Inc. 1994 Present
OptumCare Office of the CIO, Eden Prairie, XXXXXX
Senior Director of IT (2012 Present)
Capitalize on the opportunity to direct forward-thinking solutions selection, design, and implementation of OptumCare Enterprise platform caxxxxxxbilities, including Credentialing, Contracting, Care Management, Claims, Population Health Analytics, and Risk & Quality while defining efficiency and productivity-improving scalable solutions.
- Initiate national strategy for application integration, consolidation, and system migrations by implementing a common data strategy and analytics platform, and provide data solutions and analytic caxxxxxxbilities to support enterprise as well as local entities using data domains (e.g. Medical Claims, Pharmacy, Lab, Provider, Member, Clinical Data).
Xxxxxxrtnered with key business leaders to define future analytics strategy and approach.
Successfully realigned a Shared Services IT organization to support business strategies.
Effectively defined, developed, and implemented data warehousing and analytics strategies.
Continually ensured technology strategies support future acquisitions and organic growth.
Enhanced continued business / IT xxxxxxrtnerships and top collaborations across acquired entities.
Established a redesigned reporting website obtaining full adoption and high user satisfaction rates.
Improved uptime 99.99% and reduced annual support costs 10% via a new technical support model.
Initiated multiple improvements and best practices, including release planning, capital planning, program governance, change control, and capital approval processes to consistently achieve operations growth and profits.
UHG-IT OptumHealth Behavioral Solutions, Plymouth, XXXXXX
Senior Director of IT (2010 2012)
Utilized broad scope of industry knowledge toward leading OptumHealth Behavioral Solutions (OHBS) initiatives, including directing 300+ staff and managing a $44+ million annual budget in business-critical applications and domains encomxxxxxxssing Claims Administration, Provider, Member, Clinical, Constituent Services, Analytics, and Reporting.
Proactively xxxxxxrticixxxxxxted on multiple business steering committees and capital approval boards to ensure core success.
Delivered exemplary IT leadership toward driving successful implementations of multiple OHBS key initiatives, including Claim Platform Migrations, HIXXXXXXA 4010 to 5010, Provider Engagement, and Abuse & Fraud endeavors.
Substantially improved project quality and delivery by implementing a program governance model.
Developed and implemented business / IT collaborations and xxxxxxrtnerships across the OHBS portfolio.
Improved uptime to 99.99% and reduced support costs 10% by transitioning OHBS production support team to a standard technical support model, and further led the transition of OHBS IT application development teams into Enterprise Application Services group to consolidate caxxxxxxbilities and increase efficiencies, quality, and best practices.
Initiated multiple operating improvements and best practices in SDLC, release / capital planning, and change controls, as well as escalation and approval processes which were instrumental in driving continued successes.
Saved $4+ million annually across 10 sites by leading development and support of a Clinical BPM solution that automates and directs clinical team s workflow in xxxxxxtient care to provide enhanced key operational efficiencies.
Yyyyyy x. yyyyyy │ Xxxxxxge Two │ (xxx-xxx-xxxx
Enterprise Clinical Alignment, Edina, XXXXXX
Senior Program Director (2008 2010)
Strategically steered a Program Management Office of 25 top-performing Program / Project Managers, including developing and leading comprehensive delivery of the large enterprise program with a $60-million annual budget.
Supported development of an Integrated Clinical User Experience as an IT / business liaison and go-to escalation point.
Successfully defined and implemented Program / Project Management Office and governance processes, front office caxxxxxxbility (e.g. capital planning, project intake, prioritization, steering committee), business road mapping to support key initiatives, and clinical production monitoring and prioritization processes for IT issues.
UHG-IT OptumHealth Financial Services, Plymouth, XXXXXX
Senior Director of IT (2004 2008)
Led targeted decision-making for development and support of a large suite of IT applications across diverse domains, including claim adjudication, claim editing, claim xxxxxxyment, employer portal, letter generation and health statements while mentoring and managing a results-generating team of 250+ IT members and $50-million budget.
Expertly defined and implemented entity integration strategy, as well as sunset strategy for legacy-based applications.
Continually improved stable contractual commitments by xxxxxxrtnering with valuable external client of an acquired entity.
Xxxxxxrtnered with external alliance xxxxxxrtners to design and implement a new strategic application (Data Delivery System).
Led migration of legacy billing solution to a new billing system.
Restructured vendor contracts to save UHG excessive vendor fees.
Proactively implemented a new enterprise Health Statement caxxxxxxbility for multiple clients.
Personally defined and successfully initiated an IT stabilization and improvement strategy (Definity).
Successfully established a new vendor relationship with Covansys to support recently acquired entity.
UnitedHealthcare, Edina, XXXXXX
Director Portfolio / Vendor Management (2003 2004)
Expertly established a program / project portfolio management s caxxxxxxbility and processes, including roadmap, business prioritization, capital planning and forecasting, and program governance, as well as building a vendor relationship model with Uniprise Technologies to develop process improvements, negotiate and manage rates, develop targeted business priorities for key application queues, and escalate issues regarding key business initiatives.
Initiated weekly portfolio reporting, monthly dashboard reports, communication postcards, Portfolio Management website, estimate reviews, and approval sessions to ensure projects remained within approved capital boundaries.
Defined and implemented the first-ever Portfolio Management model for UnitedHealthcare.
Personally established a Claim Council to determine business priorities for claims systems queues.
Analyzed and assessed new business initiatives for individual business caxxxxxxbilities, including determining requirements, workflows, processes, complexity, and efforts required to develop on existing UHG platforms.
Uniprise Technologies, Plymouth, XXXXXX
IT Director (1996 2003)
Applied strong leadership talents toward delivering solutions-driven oversight of the development, implementation, and support of a suite of business-critical applications with 300+ IT team members and an annual $50-million budget.
Spearheaded a business / IT steering committee for applications to increase business ownership and accountability.
Saved 30% by initiating cost-reduction strategies and implementing dexxxxxxrtment restructuring.
Generated a 30% increase in claim processor productivity via a new Claim Processing Workstation.
Identified $5 million in claim overxxxxxxyments in the 1st year by developing a new Abuse & Fraud System.
Improved development productivity by 30% via creation and implementation of a new development model.
Increased annual savings exceeding $100 million by developing and implementing a Clinical Editing System.
Transitioned Hartford-based software application to Minneapolis to increase productivity while reducing staff.
United Behavioral Health, Minnetonka, XXXXXX
IT Manager (1994 1996)
Played a vital role in directing development, implementation, and support of client / server software applications.
Established a new formal software development lifecycle (SDLC) for client / server development environments.
Led development and implementation of provider credentialing and clinic management software applications.
Education
Associate of Arts in Marketing Management Chippewa Valley Technical Institute
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!