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Yyyyyy x. yyyyyy
Driven, focused, and hard-working Strategic Leader with 15+ years of experience and a proven ability to lead administrative operations within fast-paced environments. Experienced in leading cross-functional teams, providing comprehensive training, overseeing quality standards, and providing superior customer service. Equipped with a keen ability to maintain positive relationships with co-workers, staff, and members of management in addition to assisting with special projects.
Attention to Detail
Complex Problem Solving
Provide make-ready and cleaning services to Leading Agencies and other clients which requires superior time management abilities and a strong attention to detail
Clean several types of structures which include apartments, houses, and condos in addition to handling large-scale cleaning projects as needed
Guided both customer service and administrative operations within a fast-paced food service environment with a focus on increasing customer satisfaction levels
Monitored kitchen operations and ensured quality standards were consistently met, diffused escalated service related issues, and delivered food/drinks to tables in a timely manner
Processed customer transactions, balanced cash drawers on a daily basis, and acted as a Shift Leader/Trainer which required providing training to new staff members
Coordinated the planning, preparation, and cooking of healthy and innovative meals for both patients and guests within a hospital environment
Monitored food quality levels in order to ensure organizational standards were met, provided superior customer service to patients, and maintained cleanliness within the kitchen
Acted as a Cashier as needed which required processing cash/credit transactions, assisted in food delivery, and restocked food inventory
Managed complex administrative functions which included reviewing/inspecting identification documents such as passports, birth certificates, and government issues identification cards
Successfully ensured production metrics were achieved while simultaneously maintaining high quality levels, entered applications into an internal software system, and mailed taxpayers documents as needed
Additional Professional Experience Includes: Customer Service Representative, Sears (2003-2004), Office Assistant, Longhorn Transmission (1999-2000), and Account Associate, Xerox Corporation (1998)
Yyyyyy x. yyyyyy
Hiring Agent Name
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in administrative and managerial roles with experience in leading cross-functional teams; managing kitchen/restaurant operations, monitoring quality standards, and diffusing escalated customer service situations. In addition, I have strong experience in interacting positively with customers, improving current operating processes, and providing training to staff members.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to consistently improve employee morale and productivity levels.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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