- 235 Xxxxxxway West Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

District Sales Manager

Qualifications Profile

    Self-assured, dynamic, and results-driven management professional with more than 11 years providing high-performance sales, customer service and business operations support in the retail industry.

-    Strong passion for delivering outstanding sales performance and customer service.

-    Planned and managed several branch re-opening and expansion, while meeting sales targets and growing a strong customer base in temporary branch locations.

-    Led 8-11 stores in several regions to grow sales axxxxxxwhere from $35M to over $55M within a 1 to 2-year period.

    Detail-oriented, analytical and methodical with innovative thinking to improve sales performance even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Business Development

    Retail Sales Management

    Territory Sales Administration

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Event Management

    Product Presentation

    Service Quality Management

Business Operations Support

    Strategic & Tactical Planning & Execution

    Merchandise Inventory Management

    Fiscal & Budget Administration

    Process/Workflow Improvement

    Profitability Management

Technical

    Apps: ACES Scheduling System

    Office Productivity Tools: MS Office (Word, PowerPoint, , & Outlook)

Professional Experience

Victoria s Secret

    Lead 8 stores in the South Central NJ growing sales accounts from $55M in 2013 to more than $55M in 2015, getting recognized in the process as among the top ten in sales turnover in 2015.

    Manage 10 unique stores, leveraging leadership versatility and communicative skills to promote teamwork within the stores and industry networking with in the district.

    Serve as a member of a Market Intensification program focused on optimizing sales performance in 20 of the most critical markets in the compaxxxxxx, coordinating full remodels of 3 stores that achieved outstanding sales.

Major Achievement:

    Delivered 8% increase in sales volume in 2013 at $35M with projections to $50M in 2014.

    Achieved 25% Shrink Decrease in Spring 2014.

    Provided a 26% reduction in year-end turnover in 2013 with a Year-End Turnover of 48%.

    Managed successful sales operations in 11 stores including outlet locations Freestanding Pink and 11 focus stores in Roosevelt Field from May 2016 to the present.

    Oversaw an Accelerated Management Program (May 2010-Nov 2012) involving 11 Store Managers chosen to develop District Manager skills.

    Coordinated daily operations of a large volume store involving weekly, monthly and quarterly operations planning

    Oversaw timely processing of merchandise purchases, effectiveness of stock team performance, a high caliber sales floor team, open communication with home office partners, and high visibility customer service.

    Provided innovative branch management that made the store among the first 100 stores to successfully pilot the SLSO operating structure (Scaling Large Store Operations) and recognized by the EVP for the success in Regional Meetings.

    Collaborated with Operations and Staffing Supervisor in providing HR support to recruit, staff, and schedule a high caliber professional team of 120+ sales associates.

    Oversaw filming and production of compaxxxxxx-wide training videos (Mar 2009) and training clinics covering new managers, client sales lead, and sales associates for the District/Region.

Major Achievements:

    Grew branch business from $6.8M in 2009 to $10.2M in 2012.

    Recognized as a Platinum store manager, moving from 82^nd ranking 2011 to 37^th in 2012.

    Maintained operational excellence score of 97% rated on average through monthly performance audits.

- 235 Xxxxxxway West Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Served as Platinum Store Manager for one of the Top 100 ranking branches in compaxxxxxx.

    Provided HR oversight in recruiting top talent, developing current associates, and motivating high-caliber sales performance while meeting customer service expectations.

    Conducted SWOT analysis that identified and maximized business strengths and opportunities to drive outstanding sales performance results.

    Supervised and scheduled 80+ sales associates using ACES scheduling system and knowledge of seasonal market demands and shopping trends.

    Developed and executed sales development plans, conducting periodic group meetings, and Organizational Leadership Reviews (OLR) the kept sales teams informed with industry trends, compaxxxxxx growth objectives, and corresponding performance expectations.

    Ensured 100% compliance with quarterly performance audit findings and recommendation.

    Assisted the District Manager in developing strategic plans in growing a new sales district.

    Provided HR support in recruiting and developing over 55 new associates to staff store in time for re-opening and in meeting forecasted business demands.

    Analyzed business strengths and opportunities that grew store profitability even in a temporary location.

    Scheduled more than 100 employees using ACES scheduling program for a smart zoning game plan.

Major Achievements:

    Achieved the highest sales performance audit score in the district at 98.6%.

    Recognized as a Platinum store manager, earning a ticket to the Victoria s Secret fashion show in LA.

    Planned and managed the construction, expansion, and grand re-opening of the branch, conducting regular meetings with contractors, town officials and mall management, while managing daily operations in the temporary location.

    Provided strategic and tactical direction in managing the branch as a Platinum store manager providing a multi-dimensional role in developing high-caliber performance in both front- and back-office operations.

    Supervised and scheduled tasks of 80 associates according to business needs, developing and executing sales plans and monitoring performance to ensure consistent growth is sales revenue and profitability.

    Developed and operationalized business development plans, midyear touch bases, and OLR.

Major Achievements:

    Maintained employee files for quarterly audit-audit score 91.8%.

    Planned and executed grand re-opening of the branch, ensuring all onsite contractor obligations were fulfilled, and partnering with the head offices to ensure resource allocation for timely project completion.

Education & Credentials

    COLLEGE OF NEW JERSEY Ÿ Ewing, NJ (2005)

B.A. in Organizational/Industrial Psychology, GPA 3.48 (Dean s list, Cum Laude, Early Graduation)

Professional Training & Certifications

    Certified Veterinary Assistant (May 2016)

Awards & Recognition

    Recognized for best Pink Bra performance in the South NJ Region (2015)

    Recognized as Platinum Store Manager in several Victoria Secret branches.

Affiliations, Advocacies & Community Involvement

    Fundraiser & Volunteer: Pelotonia cancer fundraiser for LBrands in Ohio, (2013 2015)

    Volunteer: Associated Humane Society, Tinton Falls and other animal rescue organizations (2005 Present)