Dedicated and accomplished Strategic Project Manager with a solid track record of achieving exceptional levels of client satisfaction while simultaneously managing large-scale organizational projects. Equipped with high-level communication and presentation skills with a commitment to improving efficiency and project quality. Offer significant knowledge in change management, strategy development, vendor management, risk/issue tracking, and staff management.

  Direct day to day project management operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Oversee the infrastructure services demand portfolio and division spend pool in addition to handling project management logistics such as project change requests and risk management

  Generate weekly dashboard reports for use by executive management, act as the Business Relationship Manager for internal key clients, and maintain relationships with suppliers

  Utilize superior technical acumen in order to review intake requests, identify solutions, and implement streamlined operating procedures

  Guided the successful management of change programs within the IT global organization which required creating communication plans and analyzing potential organizational impact

  Played an integral role in the design of an innovative OCM methodology, tracked weekly OCM metrics, led weekly project focused meeting, and generated comprehensive reports

  Instrumental in leading the IT Redesign program which included processing the transition of both personnel and application support from in-house to an outside vendor which resulted in greater efficiency

  Coordinated the development of an IT culture identity program named iCare which guided activities through the used of a structured methodology

  Successfully managed project resources with the goal of ensuring project needs were consistently met along with assigning project tasks to team members

  Handled project management tasks related to the internal IT infrastructure for Abbott/AbbVie domestic and Latin America sites

  Acted as a member of internal project/program teams which required monitoring IT infrastructure activities in addition to providing weekly progress updates

  Monitored and tracked target milestones for individual sites, analyzed/communicated risk management issues, and facilitated site separation activities

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  Directed survey services functions which included completing estimating tasks and leading survey projects for clients from start to finish

  Identified project requirements based on client specifications, designed testing/QA strategies, collected project related data, and supervised cross-functional teams

  Facilitated the completion of survey services for internal clients within the organization which required monitoring budget requirements and ensuring milestones were obtained

  Successfully estimated project timelines based on statement of work and specific requirements, collected project data, and generated customized reports

  Performed in-depth data analysis on behalf of 2 global IT divisional portals, updated in-house training materials, and supervised large-scale migration projects

  Managed the completion of design, usability, and governance testing along with overseeing website metrics which resulted in creating appropriate recommendations to members of management

  Utilized superior communication skills in order to coordinate complex events such as IT Around the World, the Annual IT Senior Leadership Meeting, and Annual All Employee Meeting

  Led the development and implementation of a global sustainability program within the corporate office, acted as IT Brand Champion, and designed computer based training programs

Additional Experience Includes:

         Corporate Officer Executive Administrative Assistant, Abbott Laboratories, 2005

         Administrative Assistant, Abbott Laboratories-DVP Global Compliance, 2004-2007

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