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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and knowledgeable Strategic Leader with several years of experience in high-stress environments in addition to a strong background within various industries. Experienced in overseeing daily operations, designing strategies focused on increasing customer/client satisfaction, and leading internal teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.


Key Competencies


Operations Management Sales/Business Development Process Improvement

Customer Service/Support Cross-Functional Team Management Strategy Development

Team Leadership Report Generation Vendor Management Conflict Resolution


Education & Certifications


Bachelor s Degree, Criminal Justice (3.9 GPA). Indiana University/Purdue University, Indianapolis, IN


Associate s in Criminal Justice, Fayetteville Technical Community College


Esthetics/Skin Care Certification, South Carolina Massage and Esthetics Institute


Professional Experience


Self-Employed August 2014-March 2017

House Manager/Housekeeper

  • Directed day to day administrative and operational functions within a fast-paced environment which included caring for children and/or elderly family members in addition to performing housekeeping tasks
  • Provided housesitting services as needed, cared for animals, and assisted with special projects such as house maintenance, yard cleaning, and trash removal


Self-Employed June 2005-January 2010


  • Coordinated all operations related to running a successful business with a focus on increasing satisfied clients and overall profitability
  • Performed professional image workshops, provided various services such as hair removal and facials to clients, and completed makeup applications
  • Maintained a significant knowledge of appropriate products for various skin types, assisted clients with choosing skin care products, and handled administrative tasks such as booking appointments


Military Experience


United States Air Force (SSGT) 1997-2004

  • Managed various operations within the organization which included handling aircraft cargo transportation and acting as a Squadron Support Airman
  • Acted as a Logistics Supervisor which included supervising cross-functional teams, providing individualized training, and diffusing escalated personnel situations
  • Completed several training courses which included hazardous materials training, weapons training, air mobility warfare training, and quality assurance training
  • Awarded Airman of the Year (1999, 2001), Leadership Award, and First Sergeant Sharp Troop Award

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