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Versatile, results-oriented Operations Leader with 10+ years of experience in leadership roles within a variety of industries. Advanced experience in improving supply chain management operations along with steadfast listening skills which provide a valuable asset/tool to internal clients and ensures high efficiency levels. Equipped with a significant level of communication and interpersonal abilities with a strong background in effectively fostering positive relationships with internal/external teams.

Operations & Supply Chain Management Workflow/Process Improvement Contract Negotiation

Human Resources Management Decision Making/Planning Complex Problem Solving

Productivity/Efficiency Oral/Written Communication Staff Recruiting & Retention

• Directed day to day supply chain logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
• Played a lead role in managing vendor relationships, reviewed and diffused escalated vendor issues, and monitored turn-around time, warranties, receiving variances, and scheduling needs
• Performed detailed research to identify alternate suppliers, performed cost analysis, and identified spending trends within the organization
• Instrumental in the coordination of supplier meetings aimed at reviewing account performance in addition to utilizing both DER and PMA repairs to reduce operational cost

• Coordinated warranty logistics within the organization which included creating standardized warranty procedures and providing guidance to team members in regard to warranty processes
• Designed an agenda for a weekly conference call, reviewed complex warranty issues, and coached others on the warranty process
• As an Expeditor, oversaw repair orders for aircraft build requirements in addition to assisting accounting teams with invoicing paperwork
• Successfully recovered over $1MM in denied warranty claims which resulted in being awarded the AAA Team Member Award

Alumninum Extrusions, Senatobia, MS July 1999-September 2001

• Led purchasing and human resources management operations which included handling internal recruiting efforts, overseeing the onboarding process, and completing interviews
• Advertised internal openings using various local media outlets, coordinated annual employee engagement parties, and coordinated health insurance enrollment
• Directed the procurement of packing materials which included working closely with suppliers, reviewing contracts, and identifying cost saving opportunities

Bachelor of Science, Communicative Disorders, University of Mississippi, Oxford, MS

Associate of Arts, Northwest Mississippi Community College