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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Key Contributor and Effective Leader with several years of experience in IT security and management roles in fast-paced and high-stress environments within a variety of industries. Experienced in devising unique solutions to technical issues, fostering positive relationships with end-users, and overseeing software implementations/updates. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements. Proficient in: RACF, ACF2, TopSecret, Windows, UNIX, and Tandem.


Key Competencies


       Technical Support

       Risk Identification/Mitigation

       Project Management

       Payment Card Industry


       PCI & ISO Frameworks

       Database Administration

       Internal/External Audits

       Staff Management


       Attention to Detail

       Complex Problem Solving

       Process Improvement

       Regulatory Compliance


Professional Experience

Fidelity Information Systems (FKA Metavante) June 1998-December 2014

Senior IT Security Manager

  Directed several daily administrative and logistical operations within a fast-paced environment with a focus on increasing productivity and efficiency

  Supervised a high-level team of over 50 individuals which included Analysts, Specialists, Programmers, and Supervisors and required providing individualized coaching/feedback

  Played a lead role in technical projects which required superior management abilities and resulted in the successful closure of several major audit findings within MRA s issued by the FFIEC

  Experience in several regulatory exams which include; SSAE16, PCI DSS, FFIEC, and VISA


IT Security Manager

  Coordinated day-to-day IT security operations which included leading large-scale security projects and designing/implementing standard operating procedures focused on increasing efficiency

  Supervised a cross functional team of Analysts which grew from 10 employees to over 25 and included managing performance evaluations, coaching, and employee disciplinary issues

  Played a role in the development of a comprehensive online access review system which was utilized within the entire organization in addition to assisting with other security and/or IT projects


IT Security Analyst

  Utilized superior communication and interpersonal abilities in order to provide both Level 1 and Level 2 support to customers

  Led the design and implementation of a quarterly access review process used within multiple systems and databases along with managing the deployment of an online access provisioning request system

Additional Professional Experience Includes:

  IT Security Specialist (IBM, 1992-1997)

  IT Help Desk Analyst (Northeast Utilities, 1986-1991)



Bachelor s Degree, Finance, Central Connecticut State University

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