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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000xxx-xxx-xxxx


Profile of Qualifications


  • Results driven leader possessing over 15 years of experience in the hospitality industry.
  • Skilled in building, coaching and leading high performance teams.
  • Top notch interpersonal skills, critical to providing excellent customer service, maintaining lasting relationships and ensuring overall satisfaction.
  • Strong attention to detail with a comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
  • Possesses linguistic fluency in English and Spanish.


Key Areas of Expertise



   Event Coordination

   Hospitality Industry Knowledge

   Interpersonal Communication

   Customer Service

   Team Building


Professional Synopsis


La Cazuela Restaurant, Lawrenceville, GA 2007- Present

Manager / Event Planner

  • Leverage strong organizational and hospitality skills to ensure smooth coordination and execution of various events, including wedding receptions, graduations and conferences.
  • Develop and implement highly effective training initiatives to increase employee performance.
  • Provide top notch customer service; form positive relationships, resolve inquiries and follow up to ensure satisfaction.
  • Motivate and excite team members; encourage team building and retention.
  • Oversee all facets of event coordination, including gathering client needs, menu selection and fulfilling contractual obligations.


Monterrey Mexican Restaurant, Roswell, GA 2001-2007

Assistant Manager

  • Demonstrated strong management abilities while simultaneously providing excellent customer service to restaurant patrons.
  • Coached staff members on effective strategies to increase customer satisfaction.
  • Enhanced overall customer experience, resulting in increased repeat business.


Various Restaurants 1999-2001


  • Gained valuable exposure to best practices within the hospitality industry.
  • Participated in various continuing education courses focused on topics such as company policy compliance, food safety and leadership.


Education & Professional Development


Associate of Applied Science, Hotel, Restaurant, and Tourism Management,

Gwinnett Technical College, Lawrenceville, GA; 2016

Relevant Coursework Completed in Event Planning; Food and Beverage Management; Travel Industry and Travel Geography; Hospitality Marketing; Industry Safety Procedures and Hospitality Law.

Food and Beverage Certificate

Event Coordinator Certificate

ServSafe Certification; 2016-2020

Professional Bartender Certification; 2000

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