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- Dynamic Leader who demonstrates a background in Operations Management, Office Administration, Strategic Analysis / Planning, Recruiting, Team Building / Training, Start-Up Operations, Sales, Marketing, New Business Growth, and Social Media; contributes talent in Profit / Loss, Budget Control, Forecasting, Inventory Management, Reports Generation, and Process Improvement; and exhibits a keen ability to see the big picture at all times.
- Top Performer who boasts above-average career results, and can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Excellent Communicator who builds and sustains synergistic relationships with executives, business / operational teams, stakeholders, distributors, customers, and clients while leading dynamic staff by example and with integrity.
- Visionary Leader with commendable achievements in promoting a positive and supportive work environment.
- Ambitious Self-Starter who offers skills in Microsoft Office, Jonas Software, Millennium Software, and the Internet.
Capitalize on the opportunity to manage growth-oriented regional operations, including recruiting, training, mentoring, and managing a team of 40 qualified industry professionals to effectively launch the new business.
Cost-effectively manage all facets of budgetary planning and goal setting, including profit / loss and KPIs.
Demonstrate experience in promoting a strong brand image with excellence in guest / customer service.
Proactively collaborated with the COO for dynamic marketing campaigns.
Broke two records in the franchise for the most new clients and highest revenue in the first 30 days.
Launched a new concept in an Atlanta market; currently two locations in operation with rights to open five other locations within the perimeter; a second location was up and running within only three months of the first.
Utilized broad scope of industry knowledge and dynamic leadership acumen toward directing business operations, including recruiting, training, mentoring, and managing a cross-functional team of 30 employees; developing and managing high-level budgets and business forecasting; leading marketing and promotional partnerships with industry leaders to grow the business; and establishing profitable distributor relationships.
Contributed sharp analytical abilities toward handling all banking, petty cash, bookkeeping, and invoicing needs.
Drafted and disseminated a comprehensive employee training manual for company use.
Revised and strengthened policies and procedures in alignment with evolving business needs.
Pioneered storewide operating policies for banking, inventory, staff development, and software.
Recruited and managed a results-focused Creative Director to assist in stylist training / development.
Developed website and social media outlets in collaboration with web designer and social media teams.
Led the development, launch, and grand opening of a new concept store a one-stop beauty destination.
Launched marketing / promotional partnerships with high-profile Jezebel, XXXXXX Teen USA, and Bridal Show.
Established distributor relationships with quality products and controlled inventory for up-to-date pricing.
Strategically steered fast-paced spa operations, including recruiting, training, mentoring, and managing a top-performing team; handling all budgeting and forecasting; performing inventory control and reporting; and building strong distributor relationships with high quality products to meet and / or exceed spa profit objectives.
Maximized use of resources to achieve goals by planning and prioritizing schedules and handling staff payroll.
Developed and launched a popular loyalty program for members.
Designed and developed a new logo and menu to rebrand the entire spa.
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Successfully supported manager during club hosting of the 2011 PXXXXXX Championship.
Personally implemented Spa Activity Module into Jonas Software, and led all staff training.
Managed website through Jonas software and submitted monthly newsletters to promote the spa.
Persuaded board to renovate retail and reception area to build business first time granted since 2001.
Regional Concept Manager
Applied strong leadership talents toward directing four high-volume Atlanta-based stores to build profitability in a new concept location, influence design, and promote business success, along with supporting HR Manager in recruiting, training, and mentoring team members in alignment with companywide labor goals.
Expertly evaluated and analyzed weekly, monthly, and quarterly store performance benchmarks, including measuring obedience to monthly operational budgets and review of monthly financials by location.
Continually managed and ensured that inventory levels were adequate and retail and professional inventory was monitored within the 10 Ten concept s monthly and annual schedules.
Successfully collaborated with senior-level management in ongoing staff development and training.
Influenced corporate marketing plan for 10Ten concept in alignment with Managing Director of Marketing.
Developed, implemented, and launched new nail care service offerings related to 10Ten and Natural Body brand, and further collaborated with 10Ten and Natural Body Directors to ensure optimal performance.
Spa Director (2006 2010)
Maximized bottom-line performance by directing all facets of spa operations, including handling budgetary control and monthly purchasing; managing high-volume inventories; compiling and analyzing computer-generated data reports; and developing and maintaining a clear plan for growth, goals, and creative strategies.
Communicated directly with Regional Director and Managing Director of Operations for all human resources and staff professionals file maintenance, as well as handling workers compensation and group health insurance issues.
Consistently ensured retail floor was well merchandised and that inventory levels were in alignment with budget.
Prepared and reviewed performance ratios with Regional Director to drive business results.
Launched new products and services and led initiative in training key staff in sales and operations.
Initiated new customer / client relations programs, including popular customer appreciation program management, new client program recognition, customer incident reports, follow-ups and customer requests.
Spa Coordinator (2006)
Optimized operations productivity and profitability by cohesively executing wide-ranging administrative tasks, including managing appointment scheduling, assisting in inventory control, and promoting service excellence.
Instructed personnel in retail sales and product knowledge via comprehensive trainings.
Successfully influenced monthly employee / marketing meetings to boost business success.
Played a vital role in leading forward-thinking department operations, including handling all recruiting, hiring, mentoring, and managing of team members; controlling and maintaining inventory; and resolving key issues.
Recruited educators for classes and scheduled beneficial training.
Evaluated and implemented new menu revisions to stay competitive.
Actively researched and evaluated new products / services to purchase.
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and can offer cross-functional experience in Operations Management, Office Administration, Strategic Analysis / Planning, Recruiting, Team Building / Training, Start-Up Operations, Sales, Marketing, New Business Growth, and Social Media. I am also well-versed in Profit / Loss, Budget Control, Forecasting, Inventory Management, Reports Generation, Process Improvement, Client Relations, and Customer Service, among other areas.
Currently, as a Regional Manager with Amazing Lash Studio, I expertly direct growth-oriented regional operations, including recruiting, training, mentoring, and managing a team of 40 qualified industry professionals to effectively launch the new business. Within this role, I also cost-effectively manage all facets of budgetary planning and goal setting, including handling profit / loss and KPIs.
A sampling of my achievements with my employer include:
Proactively collaborating with the COO for dynamic marketing campaigns.
Demonstrating talent in promoting a strong brand image with excellence in guest / customer service.
Breaking two records in the franchise for the most new clients and highest revenue in the first 30 days.
Launching a new concept in an Atlanta market; currently two locations in operation with rights to open five other locations within the perimeter; a second location was up and running within only three months of the first.
[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just a sampling of my abilities, please kindly refer to my enclosed resume for additional leadership experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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