- 507 River St Ÿ Xxxxxx, Xxxxxx xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

HR Manager/Administrator ▪ Project/Program Manager

Qualifications Profile

    Self-assured and results-driven management professional nearly 5 years providing high-performance customer service, marketing and sales support, and HR administration in the healthcare, creative, and retail industries.

-    Proven dedication to process efficiencies in administrative functions that enable the business to recruit, develop, and motivate personnel, and efficiently harness resources to achieve cost and service quality advantages in highly competitive markets.

-    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.

Key Expertise

Marketing

    Property Sales/Lease Management

    Relationship Management (Clients, Employees, Public, & Suppliers)

    Marketing Strategy Development

    Advertising & Event/Promotions Management

    Product Development

    Project/Program Management

HR Administration

    Strategic Human Capital Planning

    Policies & Regulatory Complxxxxxxnce (i.e., Labor Laws, Staff Diversity, Equal Employment Opportunities, Sexual Harassment, etc.)

    Contract Management

    Personnel Administration

    Manpower Sourcing & Recruitment

    Performance Appraisal

    Career Development

    Records & Document Management

Technical

    Medical Transcriptions

    Apps: HRIS

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Professional Experience

    Provide strategic direction and leadership in managing Human Capital that enable the business to attract and retain the best talents in the industry, guiding departments in maximizing talents and organizational development, ensuring complxxxxxxnce with HR policies and legal mandates on equal employment, diversity, and sexual harassment, and representing the company in labor-related court hearings and investigations.

    Lxxxxxxise between labor and management, administering employment contracts, resolving labor issues, investigating industrxxxxxxl accidents for insurance purposes, and ensuring complxxxxxxnce with compensation and benefits policies.

    Collaborate with department heads in assessing staff requirements and competency improvement needs, and developing comprehensive recruitment and training programs over the short and medium term.

    Identify and resolve labor conflicts with recommendations for improving organizational effectiveness, HR polices, and administrative practices as needed, negotxxxxxxting with the labor union on collective bargaining agreements and assisting legal in interpreting labor contracts.

    Provide current and prospective employees with job performance expectations for retention and career movement.

    Conduct exit interviews to identify reasons for employee termination.

    Oversee job market analysis, collaborating with department heads in developing, job specifications, succession plans, job grading, and compensation roadmap, coordinating with external headhunters in providing job vacancy ads.

    Manage labor sourcing and recruitment, applicant screening, placement & onboarding, continuing education, career progression, and severance/termination, including 3^rd party contracts for food service, transportation, and relocation..

    Formulated and directed marketing activities and policies to promote products and services, working with advertising and promotion managers to develop and execute sales, pricing, pipeline(distribution), and product development, strategies aligned with business objectives, budgets, ROI and profitability thresholds, customer satisfaction and market demands, and internal capabilities/resources.

    Developed and executed capital and operating budgets while providing HR direction in sales staff recruitment, development and performance evaluations that enable the department to meet sales and marketing objectives.

    Coordinated and participated in promotional events and trade shows, working with developers, advertisers, and product managers to create high-visibility and high-impact presence of products in target markets.

    Oversaw property tours, interacting with prospective tenants strengthen demand and improve occupancy rates.

    Drove monthly collection of rental fees that met revenue budgets, as well as settlement of maturing obligations such as taxes, insurance premiums, and other payables in accordance with approved operating expense budgets.

    Managed in-house and 3^rd party property maintenance and construction projects for renovations and repairs.

- 507 River St Ÿ Xxxxxx, Xxxxxx xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience

    Steer the company s creative and technical competencies in capturing, processing, and licensing photographic images of individuals, families, small groups, and products either in studio or on location.

    Provide creative direction in photo composition, lighting, effects, and focus to achieve client specifications and goals, determining the right photographic equipment in consultation with clients or advertising staff.

    Conduct technical and industry research to develop new photography equipment, procedures and materxxxxxxls that enable the business to achieve cost and service quality advantages in marketing and operations.

    Develop imaging content and organized photographic exhibitions for artistic and commercxxxxxxl purposes, licensing company photos through stock photo agencies, and approving promotional campaigns using these photos.

    Provide strategic and operational leadership in managing financxxxxxxl and budgeting activities to fund operations, maximize investments, and increase staff productivity and process efficiencies.

    Direct non-merchandising departments such as advertising, purchasing, credit, and accounting.

    Provided operations support in managing the services department, setting department goals and deadlines, analyzing operating reports and processes to identify improvement areas, and developing/executing procedural or policy changes to improve operations.

    Performed bookkeeping duties that involved credit and collections, mailing monthly statements to patients, and maintaining accurate and complete financxxxxxxl records using organized filing systems.

    Provided administrative and clerical support in office and staff management, operating office equipment, managing correspondences, medical reports/cases/histories, and communications with clients, physicxxxxxxns and medical practitioners, assisting in developing reports and preparing for conferences/trade gatherings, and transcribing recorded dxxxxxxgnoses of doctors into patient s medical databases.

    Provided customer service, welcoming office guests/visitors professionally, assessing purpose of visit, and directing them to the approprxxxxxxte staff or confirming medical appointments.

    Interviewed patients to complete documents, case histories, and forms, such as intake or insurance forms.

    Managed office and medical supplies inventory, ensuring timely procurement to maintain stock availability for uninterrupted operations.

Education & Credentxxxxxxls

    B.S. in Business Administration, MINNESOTA SCHOOL OF BUSINESS (2015)

    A.A.in Human Services, ROXXXXXX COMMUNITY AND TECHNICAL COLLEGE (2012)

    Certification in Hemodxxxxxxlysis PCT, MAYO SCHOOL OF HEALTH SCIENCES (2011)

Affilxxxxxxtion & Community Involvement

    Volunteer: Hawthorne School , educating students on job search and interview skills

    Volunteer: local elementary schools, tutoring grade school students in reading and language skills