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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

Career Profile

 

Dedicated and accomplished Strategic Leader with 10+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations. Equipped with an ability to manage daily technical operations within a variety of environments, leading staff members, and diffusing escalated operational issues. Offer solid supervisory abilities with an ability to lead large-scale operational projects, handle training operations, manage cross-functional teams, and implement innovative processes.

Key Competencies

 

Operations Management Team Leadership/ Training/Coaching Profitability Enhancement

Project Management IT Help Desk Facility Security Microsoft Office Suite

Payroll Processing/Verification Policy Development Strategy Alignment Technical Support

 

Professional Experience

Grand Prairie Transit Inc. 2015-Present

Assistant Manager

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Review security footage on city buses, analyze and edit bus routes as needed using Versatrans, and oversee administrative functions such as payroll processing and billing

  Recruit, supervise, and train new staff members which requires implementing performance plans, tracking training completion, and coordinating disciplinary actions if needed

 

Hollywood Casino 2013-2014

Security Agent

  Managed security and guest safety logistics within the organization which included assisting guests with directions within the casino along with greeting incoming visitors

  Instrumental in escorting money deliveries throughout the casino, verifying jackpot winnings, and maintaining cash kiosks

 

D&D Manufacturing 2005-2013

Inventory Assistant/IT Help Desk

  Managed inventory and IT related functions within a manufacturing environment which included updating inventory levels using JOBoss software

  Supported technical support logistics which included reviewing and completing technical repairs of servers and/or software systems

  Acted as Help Desk Support for a team of 30 employees located in 2 offices which required being available 24/7 and handling program installs, back-ups, and upgrades

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