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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Profile of Qualifications


  • Detail oriented Professional with 25+ years of sales, leadership and customer service experience.
  • Strong organizational abilities with a proven track record of increasing operational efficiency within fast paced environments.
  • Dynamic interpersonal communication skills, key to fostering positive relationships with clients, team members and upper level management.
  • Skilled in maintaining regulatory compliance while promoting quality throughout completion of all tasks.


Key Areas of Expertise



   Account Management

   Sales Operations

   Business Development

   Vendor/Client Relationship Management

   Regulation Compliance

   Budget Management

   Data Analysis



Professional Synopsis


Southwest Airlines, Dallas, TX 2016-Present

In-Flight Crew Scheduler I

  • Leverage strong organizational abilities, coupled with knowledge of federal/company regulations, to successfully schedule crew members for flights.
  • Ensure accuracy throughout labor/hour records, payment administration and flight coverage.
  • Demonstrate top notch customer service skills throughout daily interactions with clients and staff members.


Alberts Sales and Service Company, Dallas, TX 1989-2016


  • Fulfilled key proprietary role, overseeing all daily operations within an industrial supply company.
  • Focused heavily in business development, bookkeeping and driving sales revenue.
  • Utilized various strategies, including networking and cold calling, to grow existing customer base.
  • Rapidly established rapport with customers and made knowledge based recommendations on products.
  • Oversee financial processes, including P&L accountability, purchase management and estimate creation.


Enterprise Holdings, DFW Airport, Dallas, TX 2014-2016

Commercial Truck Specialist

  • Successfully promoted rental, delivery and sale of commercial trucks throughout assigned territory.


Orkin Pest Control, Dallas, TX 2012-2014

Commercial B2B Sales Professional

         Strategically grew client base throughout assigned territory.

         Utilized CRM to track existing and prospective client information, critical to maintaining positive relationships.

         Continually met and exceeded sales goals.

Education & Professional Development


Bachelor of Applied Arts/Science in Sociology, Human Services and Nonprofit Management,

University of North Texas, Denton, Dallas, TX; 2011

Teaching Coursework Completed, University of Texas at Arlington, Arlington, TX; 1976

Undergraduate Academic Certificate in Volunteer and Community Resource Management, UNT; 2011

Food Safety Program Certification, AIB International; 2013

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