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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

 

Security Manager / Director

Operations ~ Account Management ~ Staffing ~ Scheduling

Team-Building & Leadership ~ Client Relations ~ Incident Reporting

 

Profile

 

         Offer 19+ years experience in managing security teams in retail and corporate environments.

         Extremely well-versed in risk and threat mitigation/management, facility and asset protection, project and account management, strategic planning, training, credential tracking, and team leadership.

         Sound knowledge of access control systems, alarm and monitoring systems, surveillance procedures, and CCTV systems.

         Advanced expertise in developing and managing multimillion dollar security contracts/programs, emergency planning and response, theft prevention, policy development, and physical assessments.

         Strong leadership experience inclusive of training, coaching, evaluating, and motivating personnel.

         Hands-on manager who excels in assembling, coordinating, and leading high-performance teams; adept at conflict resolution and morale-building.

  • Able to effectively apply new technologies and techniques to streamline analytical, operational, and investigative tasks specifically related to physical security, loss prevention, and asset protection.

Professional Experience

 

Admiral Security Services, L Enfant Plaza SW (JBG Companies), 2004 to Present

Security Director

         Spearhead full-scope security operations across office and retail areas including staffing, performance evaluations, conflict resolution, scheduling, training, client relations, cost control, and report preparation.

         Orchestrate comprehensive training encompassing CPR/AED/first aid, report writing, SPO certification, retail training, customer service training, investigations, and apprehension techniques for suspects.

         Methodically conduct bi-annual security assessment to detect risks to property or assets, and evaluate or recommend installation of equipment such as alarms and cameras.

         Compile regular reports to analyze and recommend corrective action for incidents such as thefts, slips & falls, medical emergencies, and elevator entrapments.

         Evaluate, motivate, direct, and provide constructive feedback to supervisors and assistant account manager.

         Govern and verify weekly safe efficiency checks and entry door key card access assessments.

         Maintain and continually review and/or update fire emergency building evacuation plans.

         Facilitate monthly safety committee meeting with retail property to ensure transparent communication.

 

System Training and Resource Technologies, Inc. (StarTech), 2001 to 2003

Operations Manager / Assistant Project Manager United States Department of Agriculture

         Applied dynamic leadership talents toward directing, scheduling, and monitoring 160+ uniformed security officers in Washington, DC and Beltsville, Maryland as part of General Services Administration (GSA) contract.

         Scheduled training across broad-based security areas and maintained up-to-date certifications list.

         Determined, prepared, and implemented security details for Department of Agriculture events.

         Provided direct leadership to shift supervisors to ensure seamless operations pertaining to patrols, alarm monitoring, dispatching, reporting, risk management, and contract compliance.

 

Continued ►

 

 

 

Yyyyyy x. yyyyyy Page 2 of 2

 

Coastal International Security, Inc., 2000 to 2001

Project Manager EPA / Waterside Mall

         Scheduled, directed, monitored, mentored, and supervised uniformed security officers as part of GSA contract.

         Tracked and verified staff credentials, ensured rigorous contract compliance, and executed random patrols of building to verify officer conformance to post orders and other contractual agreements.

         Played an integral role in assessing, formulating, and standardizing occupant emergency plan procedures to achieve stringent safety goals.

 

Coastal International Security, Inc., 1998 to 2000

Project Manager Ronald Reagan Building

         Aligned and mobilized 200+ GSA-contract uniformed security officers to deliver 24-hour protection to 5,700 Federal employees and visitors as well as property valued at $1.8B.

         Efficiently directed shift supervisors in daily operations from patrol assignments and alarm monitoring, to dispatch functions and personnel leadership.

         Reviewed, assessed, and systematically handled comprehensive security details for Trade Center Management Association events.

         Joined forces with multiple agencies to fortify building security via cutting-edge access control, alarms, and CCTV equipment.

         Helmed investigations regarding thefts and other security-related matters, and generated associated reports for GSA Building Manager and Federal Protective Service Police Commander.

 

Wackenhut / Areawide, Inc., 1997 to 1998

Project Manager Ronald Reagan Building

         Commanded 75+ security officers in protecting U.S. Customs section at Ronald Reagan Building including performance evaluations/management, employee schedules, and daily inspections of uniforms and assigned post.

         Proficiently headed emergency management, staff credential monitoring, and daily inventory control for firearms, ammunition, and batons.

 

Prior background includes role as Lieutenant & Shift Supervisor with Areawide Services, Ltd.;

held critical leadership accountability for 12 special police officers across two sites.

 

Certifications & Training

 

Account Manager Leadership Development

Retail Security Officers Course

Special Police Officer Training Certificate

Department Of Corrections Service Certificate

Loss Prevention Specialist Certificate

Workplace Diversity Certificate

CPR & First Aid Certificate

Active Shooter Training Certificate

 

Technical Skills

 

Microsoft Office Suite (Word, Excel, PowerPoint), CCTV systems, access control technologies

 

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