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Yyyyyy x. yyyyyy
35 East 17 St., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with 8+ years of experience and a proven ability to lead others and oversee daily operations within a variety of industries. Experienced in leading cross-functional teams, overseeing both opening and closing procedures within food service environments, and providing superior customer service. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.
Key Competencies
|
Operations Management Strategy Development Customer Service Coaching/Training |
Food Preparation Project Management Public Speaking POS Systems |
Bilingual, English/Spanish First In First Out Processes Complex Problem Solving Process Improvement |
Professional Experience
Loring Place November 2016-Present
Server
Support daily operations within a 2 star New York Times restaurant which required maintaining rapport with high profile clients and assisting with food/beverage selection
Consistently recognized for stellar customer service abilities in addition to consistently demonstrating an ability to improve satisfaction and customer retention
Buttermilk Channel September 2014-November 2016
Food Runner
Directed day to day administrative and logistics operations within a fast-paced environment with a focus on increasing productivity and efficiency levels
Utilized superior organizational abilities in order to accurately set up the runner/dessert station prior to service in addition to preparing dessert orders
Maintained positive relationships with staff in the front and back of the house, made appropriate recommendations to clients based on new menu items, and assisted the Chef as needed
Quickly and accurately delivered food to appropriate tables, completed the set up of both Chef and expeditor stations, and assisted with special events
The Dogwood September 2013-September 2014
Prep Cook
Coordinated food preparation operations within a food service organization which included ensuring all kitchen area were safe and clean for food preparation
Consistently communicated with the Chef on a daily basis, implemented strategies related to first in first out (FIFO), and handled opening procedures
La Mixteca Deli and Grocery April 2008-June 2013
Manager/Cashier
Supervised daily operations with a family owned deli and grocery store which included processing customer transactions and placing orders for delivery
Played a lead role in cleaning and stocking shelves, monitored inventory levels, and led the completion of both opening and closing procedures
Professional Training
Wine Essentials Training, Institute of Culinary Education, September 2016
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