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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Results focused Leader possessing a strong passion for coaching and the fitness industry.
Profile of Qualifications
- Skilled in conducting highly effective training; recognized for ability to assess individuals and significantly increase performance.
- Top notch interpersonal skills, instrumental to forming positive relationships and simplifying key concepts.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
Key Skills
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Leadership Quality Assurance |
Training & Development Attention to Detail |
Interpersonal Communication Operations Management
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Professional Synopsis
Nationwide Insurance, Brea, CA 2006-Present
Claims Manager, Pet
- Leverage excellent leadership skills to direct day to day operations for up to 40 team members; focus heavily on achievement of deadlines, performance management and resolving complex claims.
- Conduct in depth training for team members to significantly boost individual performance.
- Form positive relationships across business units; streamline existing processes and implement strategies to increase efficiency.
Avery-Dennison, Brea, CA 2000-2005
CFS Supervisor
- Fulfilled key leadership position, with associated responsibilities including oversight of 13 Analysts with a portfolio consisting of $90M in receivables.
- Consistently maintained accounts receivable at level of 90% current.
- Demonstrated excellent analytical problem solving skills throughout completion of daily assignments.
- Ensured quality control throughout all operations; analyzed / interpreted financial data, identified root cause, validated bankruptcy claims and maintained SOX compliance.
Data Processing Resources Corporation/Compuware, Irvine, CA 1998-2000
Western Region Collections Supervisor
- Demonstrated strong leadership abilities while overseeing daily activities of 10+ team members.
- Created and maintained adherence to policies and procedures.
- Formed positive relationships with customers; continually increased business.
Xerox Corporations, Santa Ana, CA, Senior Accounts Representative 1989-1998
Optilink Corporation, Anaheim, CA, Computer Operator 1988-1989
Education & Professional Development
Texas Claims Adjuster License
Business Coursework Completed, Fullerton College, Fullerton, CA
Xerox Management Training
American Management Associate Certification
Big Brother/Big Sister Organization Volunteer
Athletic Coaching
Personal Training
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