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The Following Text Is An Unformatted Professional Resume Sample
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Yyyyyy x. yyyyyy
3634 Kettner Blvd #0000 xxxxxx xxxx , xxxx , xxxxx 00000 | 562-335-7633 | abc@xyz.com
Profile of Qualifications
Dedicated leader with 20+ years of experience in customer service and operations management.
Dynamic interpersonal communication skills, instrumental to establishing rapport, delivering excellent service and forming positive relationships.
Excellent leadership abilities with extensive experience building and training high-performance teams.
Recognized for the ability to implement effective strategies to boost sales revenue.
Key Areas of Expertise
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Operations Management Sales Growth Administrative Functions |
Customer Service Problem-Solving PhotoShop |
Team Leadership Training & Development MS Office Suite
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Professional Synopsis
Gelato Vero Caf , San Diego, CA 2007-Present
Shift Manager | Barista
Recipient of merit based promotion due to strong leadership and customer service skills.
Conduct in-depth training to boost team performance; focus heavily on concepts including sales growth and delivering excellent service.
Enhance overall customer experience to increase satisfaction levels.
Use strong organizational skills to complete various administrative tasks, including scheduling, maintaining proper inventory levels and generating sales reports.
Promptly resolve customer inquiries, handle complaints and resolve unanticipated issues.
Make knowledge based product recommendations and continually upsell menu items.
Stu Seagull Productions, San Diego, CA 2005
Security Officer
Demonstrated a strong work ethic and attention to detail while completing assigned tasks on time.
Bean Voyage, San Diego, CA 2002-2004
Barista
Delivered excellent customer service within a fast-paced environment.
Demonstrated an ability to complete assigned tasks in a fast-paced environment.
Fostered a positive, welcoming environment for patrons to increase satisfaction levels.
Right Aid, Chula Vista & Daily City, Chula Vista, CA 1993-2001
Cashier
Exemplified strong customer service skills throughout day to day transactions.
Promptly resolved customer inquiries, made knowledge based product recommendations and handled complaints in a timely manner.
Thoroughly reviewed all financial transactions to ensure accuracy.
Demonstrated excellent organizational skills while stocking shelves, maintaining proper inventory levels and building merchandise displays.
Education & Professional Development
ACE Certified Personal Trainer, Personal Training Program, Grossmont College
Associate of Arts in Anthropology, South Western College
High School Diploma, Hilltop High School
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