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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Certified Human Resources Manager eager to contribute strong academic foundation and hands-on experience to a progressive organization.
Profile of Qualifications
- Optimized business performance by effectively training, developing and directing a top-performing team committed to delivering world-class customer service.
- Skilled in overseeing daily office operations, completing administrative tasks on time within fast paced environments and successfully managing vendor relationships.
- Contributed extensively to multiple graduate level projects focusing on various topics, including viability of fruit based beverages in institutions and recruiting insurance advisors.
Key Areas of Expertise
Operations Management Human Resource Services Leadership |
Administrative Functions Interpersonal Communication QuickBooks |
Training & Development Relationship Management MS Office Suite
|
Professional Synopsis
Rugged Computing Inc., Anaheim, CA 2015-Present
Sales Administrative Associate
- Successfully streamline existing office processes, including supply management, purchase order creation and generation of detailed sales reports.
- Provide key administrative support, with associated responsibilities including call management, inquiry resolution and scheduling.
- Demonstrate strong interpersonal skills while interacting with multiple departments and clients.
Pantaloon Retail India Ltd, Big Bazaar, New Delhi, India 2007-2009
Senior Executive (Department Manager)
- Resourcefully tracked vendor interactions by developing a detailed database; personally selected vendors and managed all account details.
- Provided top notch customer service to ensure overall satisfaction.
- Developed and implemented highly effective training initiatives to boost employee performance.
- Maintained quality control throughout all operations by auditing and processing standard operating procedures (SOPs).
- Spearheaded process improvement initiatives, resulting in a 35% increase in projected sales.
Education & Professional Development
Certificate in Human Resources Management, California State University, Fullerton, CA; 2015
Fundamental of HRM, Keeping Quality Employees, Employee relationships, Compensation, Benefits & Reward System, Employment Laws.
MBA, Major-Marketing, Minor-H.R. NIILM Centre for Management Studies, New Delhi, India; 2007
Coursework Completed in: Human Resource Management, Training & Development, Production & Operations Management, Information System, Corporate Social responsibility, Marketing Management, Strategic HRM, TQM, Enterprise Resource Management and Business Data Mining.
Bachelor in Business Administration, Institute of Technology & Science, C.C.S University, India; 2002-2005
Industrial & Labor legislation, Business Management, Organization Structure & Design, Market
Research, Laws, Industrial Relations & Psychology, Human Resource Management, Organization Behavior, Business Communication and Statistics.
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