• Dynamic Leader who makes decisions to reflect positively on multimillion-dollar hospitality operations initiatives in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust employer growth while seeing the big picture across evolving markets to drive success of hotel sites.
• Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to optimize resources and reach high profit and productivity levels, as well as implementing critical multi-brand strategies from Southern California to high-value Northeast properties.
• Excellent Communicator who develops synergistic relationships with cross-geographical decision-makers, hospitality staff, xxxxxxs, vendors, and guests; who excels in fast-paced autonomous and collaborative work environments; and who leads peers by example and with integrity to inspire confidence and forge strong teamwork to meet objectives.

  Restructured Hilton Hasbrouck Heights hotel to meet and align with the owner s financial objectives, including maximizing market conditions to re-mix business to reach aggressive RevPAR goals of 8-10% (2005-2010, 2013).

  Turned around a failing quality hotel to above-system standards by aggressively prioritizing projects to maximum impact and leveraging corporate-end ownership resources for Hilton Hasbrouck Heights and Hilton Newark Airport.

  Improved team member loyalty scores for 3 consecutive years during xxxxxx organizing attempts with both Hiltons.

  Implemented recruitment and retention strategy to motivate top performers throughout challenging labor markets.

  Profitably maintained operating controls to ensure margins and flow-through goals were met to obtain GOP margin of 54% in 2008 for Embassy Suites Secaucus, and upheld xxxxxx-free status during 3 NYC xxxxxx organizing attempts.

  Successfully managed $12 million in key hotel renovations and PIP for a positive ROI at the Embassy Suites Secaucus.

  Personally turned around declining hotel F&B operations to profit within six months for DoubleTree Times Square.

  Spearheaded the opening of 2 DoubleTree hotels in a competitive San Diego market within a 6-month period, and also developed and successfully implemented a new Australian-themed destination restaurant for the Del Mar site.

  Actively cultivated strong ties with the local community via hotel involvement and sponsorship of community events.

General Manager (2015 Present)

Hilton Newark Airport, Elizabeth, XXXXXX ￨ 378 Rooms

• Capitalize on the opportunity to lead forward-thinking hotel operations generating $23 million in annual revenue, including facilitating recruitment, training / development, coaching, and mentoring of a team of 140 staff members.
• Cost-effectively manage and execute large-scale annual budgets based on market conditions and owner expectations.
• Direct profit / loss, short- / long-term goals, and revenue management while promoting profit-centered hotel sales.
• Cultivate mutually beneficial ties with the local community via hotel involvement and sponsorship of community events.

General Manager (2010 2015)

Hilton Hasbrouck Heights / Meadowlands, Hasbrouck Heights, XXXXXX ￨ 355 Rooms

• Strategically steered xxxxxx hotel operations (New York Hotel Trades Council Local 6) located at the IZOD center Meadowlands Exposition Center and area shopping centers (i.e. Jersey Gardens, Garden State Plaza, Riverside Square Mall, Paramus Park Mall), including directing a new CBA process which was instrumental in aligning with labor expenses.
• Expertly directed profitable 23,000-square-foot meeting space, including an IAAC-approved Executive Meeting Center.

General Manager (2002 2010)

Embassy Suites by Hilton Secaucus Meadowlands, Secaucus, XXXXXX ￨ 261 Suites

General Manager (2000 2002)

Embassy Suites by Hilton Syracuse, East Syracuse, NY ￨ 215 Suites

• Restructured the 261-room hotel via a series of results-generating projects and initiatives, including a $2-million renovation across a critical 4-year period while continually building and sustaining lucrative community relationships.

Assistant General Manager (1996 2000)

DoubleTree Guest Suites Hotel, New York, NY ￨ 468 Suites

• Strategically steered a $20-million renovation within this fast-paced suites hotel location, including coordinating and managing all facets of seamless core operations while leading state-of-the-art refurbishment of the high-value property.

Operations Manager (1991 1996)

DoubleTree Hotel, Del Mar, CA ￨ 224 Rooms

• Led targeted decision-making in the successful opening of 2 DoubleTree properties within the competitive San Diego area within a 6-month period, including collaborating with cross-functional teams to consistently boost brand image.

Food & Beverage Manager (1991)

DoubleTree Hotel, Temecula, CA ￨ 176 Rooms

Assistant Food & Beverage Manager (1989 1991)

Hilton San Diego Mission Valley, San Diego, CA ￨ 350 Rooms

• Played a vital role in directing all facets of Food & Beverage operations across 2 California-based hotel sites, including mentoring and managing details-driven staff in exceeding overall goals while controlling costs and optimizing quality.

Leadership ￨ Management Certificate Studies (In Progress) eCornell Cornell University

Advanced Microsoft Excel Studies Xxxxxx County College

Hilton Executive Roundtable Personal Development (By Invitation Only) Hilton Worldwide

Board Member, Run Anyway ￨ Chairman, Meadowlink

Member, New York State Tourism & Hospitality Association Board Syracuse Branch

Member, Tourism Advisory Council, Meadowlands Liberty Convention & Visitors Bureau

Military Australian Armed Forces

Prior to Relocating to the United States, Served with Honor in the Australian Defense Force

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer experience in Multi-Site Hospitality Operations, Multi-Brand Management, New Business Development, New Property Start-Up / Turnarounds, Profit / Loss, Budgeting, and Forecasting. I am also highly skilled in Team Building, Training / Development, Xxxxxx Negotiations, Strategic Analysis / Planning, Trends Tracking, Process Optimization, and Guest Relations, among other areas.

Currently, as General Manager for 378-room Hilton Newark Airport for Hilton Worldwide, I expertly lead forward-thinking hotel operations for this property generating $23 million in annual revenue, including facilitating recruitment, training / development, coaching, and mentoring of a team of 140 staff members.

A sample of my achievements include:

  Managing and executing large-scale annual budgets based on market conditions and owner expectations.

  Directing profit / loss, short- / long-term goals, and revenue management while promoting key hotel sales.

  Cultivating beneficial ties with the local community via hotel involvement and sponsorship of community events.

To complement this experience, please note that I earned an Associate of Applied Science in Business (Magna Cum Laude) from Xxxxxx County College, and completed an AMA Management Certificate and Advanced Microsoft Excel studies from the same institution. I also am in the process of achieving a Leadership / Management Certificate from eCornell (Cornell University), and participated in an invitation-only Hilton Executive Roundtable on Personal Development for Hilton Worldwide.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional experience in multi-site hospitality general management roles.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy