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Profile of Qualifications
- Results oriented Sales Manager with over 25 years of experience substantially increasing revenue throughout the hospitality industry.
- Proven ability to build, train and manage high performance sales teams of up to 50 employees.
- Skilled in implementing innovative sales strategies to continually meet and exceed sales goals.
Key Achievements
- Successfully maintained $2,700 VPG on renter tours and $2330 on exchanges (Sheraton Resorts).
- Achieved and maintained $3,500 VPG on in house tours (Bluegreen Resorts).
- Maintained a $2,767 VPG on OPC tours, $2,200 on RCI exchanges, $3,213 on mini vacations, $2,500 on guest of owners and $2,653 on bounce backs (Holiday Inn).
- Continually averaged a 40% close on vacation packages and referral specialty tours (Westgate Resorts).
- Implemented effective sales strategies to increase volume per guest from 2512 to 3270 for British Line (Westgate Resorts).
Professional Synopsis
Sheraton Resorts, Orlando, FL 2016-Present
Sales Manager
- Leverage strong leadership skills, coupled with excellent sales abilities, to build a high-performance team of 7 Sales Representatives.
- Continually monitor individual performance; implement effective strategies to drive revenue growth.
Bluegreen Resorts, Daytona Beach, FL 2014-2016
Sales Manager
- Fulfilled key role developing sales team consisting of 8 employees.
- Designed innovative tactics to substantially increase sales.
Diamond Resorts, Orlando, FL 2014
Sales Manager
- Continually met and surpassed existing sales goals.
- Demonstrated strong leadership skills while directing daily activities of 10 Sales Representatives.
- Heavily involved in recruitment and training program implementation for team.
Holiday Inn Club, Orlando, FL 2007-2014
Sales Manager
- Assumed critical leadership position; built and managed team of up to 12 Sales Representatives producing $500k in net volume over a 6-year period.
- Streamlined process improvement initiatives; resulting in continual sales growth.
Westgate Resorts, Orlando, FL 1990-2007
Sales Manager
- Leveraged top notch leadership skills to manage domestic and international sales teams of 50 Sales Representatives.
- Developed high performance international sales team; generating $45M in new Caribbean business within 5-year period.
- Steered projects to on time completion across multiple properties.
Education & Professional Development
Recognized as Elite Manager of the Year, Holiday Inn Club Vacation; 2011
Awarded Elite Manager Status, Holiday Inn Club Vacation; 2007-2009
Master Closer Club Member, Holiday Inn Club Vacation; 2009
Highest VPG Award, Holiday Inn Club Vacation; 2008
Florida Real Estate License, IFREC, Orlando, FL; 1990
Manager of the Year, Westgate Resorts; 1990-1991 & 1997-1998
Offsite Sales Manager of the Year, Westgate Resorts; 2001, 2002 & 2004
Recognized as Elite Manager with Lowest Cancellation, Holiday Inn Club Vacation; 2010, 2011 & 2013
Theatrical Entertainment, Barnum Bailey, Sarasota Clown College, Sarasota, FL; 1989
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