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- Top Performer who makes decisions to reflect positively on operations in alignment with a company s vision, value, and goals, and who rises above administrative challenges to drive winning outcomes in deadline-driven situations.
- Excellent Communicator who builds synergistic relationships with senior-level management, business / operational teams, and clients / customers, and excels within both autonomous and collaborative administrative environments.
Capitalize on the opportunity to lead forward-thinking account management, including handling 2,000+ accounts, performing collections activities on past due invoices, and facilitating decision-making for credit approvals and suspensions of customer accounts, as well as recommending efficient transfer of accounts to third-party collections.
Maximize operations success by proactively releasing orders to the large-scale warehouse for customer deliveries.
Offer solid communication and interpersonal relations skills toward communicating with customers on a daily basis.
Utilized broad scope of industry knowledge toward supporting accounting initiatives within the University Hospitals Cash Application Department for this temporary staffing firm, including continually ensuring accurate processing of patient funds, as well as properly applying credit to patient accounts to resolve any open credits to balances owed.
Accounts Receivable Representative
Handled resubmittals of unpaid claims to diverse insurance carriers and resolved outstanding accounts receivables.
Business Officer Manager
Directed fast-paced office operations, including posting patient payments and managing accounts receivable, setting up electronic claims submissions to Medicare and Managed Care, and handling comprehensive month-end close process.
Billing Specialist ￨ Accounts Receivable
Optimized administrative efficiency by submitting all electronic claims to Medicare, Medicaid, and Managed Care.
Effectively posted and reconciled insurance to patient payments and processed monthly patient statements, along with actively researching and resolving incorrect payments and rejection of Explanation of Benefits documentation.
Demonstrated sharp analytical abilities toward resourcefully researching and resolving incorrect payments, including comprehensively following up with individuals to guarantee key payments were appropriately collected.
Ensured seamless administrative efforts by processing Explanation of Benefits rejections and other outstanding accounts.
Contributed experience in accurately submitting electronic claims to Medicare, Medicaid, and Managed Care, along with processing high-volume monthly patient statements and actively resolving patient billing disputes as required.
Played a vital role in billing engineers time for the efficient installation of medical equipment to U.S.-based hospitals.
Microsoft Word ￨ Microsoft Excel ￨ Bann ERP ￨ Internet Applications
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