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Yyyyyy x. yyyyyy

6251 Melshore Drive Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


Business Office Management Account Management Healthcare Billing Receivables Credit Collections

Team Building Business Communications Workflow Prioritization Time Management Organizational Skills

Funds Processing Past Due Invoices Electronic Claims Submission Process Optimization Key Disputes Resolution


  • Top Performer who makes decisions to reflect positively on operations in alignment with a company s vision, value, and goals, and who rises above administrative challenges to drive winning outcomes in deadline-driven situations.
  • Excellent Communicator who builds synergistic relationships with senior-level management, business / operational teams, and clients / customers, and excels within both autonomous and collaborative administrative environments.


Professional Synopsis


Merry X-Ray Corporation Source One Healthcare Technologies 2013 Present


Job Title

  Capitalize on the opportunity to lead forward-thinking account management, including handling 2,000+ accounts, performing collections activities on past due invoices, and facilitating decision-making for credit approvals and suspensions of customer accounts, as well as recommending efficient transfer of accounts to third-party collections.

  Maximize operations success by proactively releasing orders to the large-scale warehouse for customer deliveries.

  Offer solid communication and interpersonal relations skills toward communicating with customers on a daily basis.


Ajilon Accounting Principles 2012 2013


Accounting Associate

  Utilized broad scope of industry knowledge toward supporting accounting initiatives within the University Hospitals Cash Application Department for this temporary staffing firm, including continually ensuring accurate processing of patient funds, as well as properly applying credit to patient accounts to resolve any open credits to balances owed.


Visiting Nurses Associations 2011


Accounts Receivable Representative

  Handled resubmittals of unpaid claims to diverse insurance carriers and resolved outstanding accounts receivables.


Homewood Residence 2010 2011


Business Officer Manager

  Directed fast-paced office operations, including posting patient payments and managing accounts receivable, setting up electronic claims submissions to Medicare and Managed Care, and handling comprehensive month-end close process.


Mount St. Joseph Nursing Home 2007 2010


Billing Specialist Accounts Receivable

  Optimized administrative efficiency by submitting all electronic claims to Medicare, Medicaid, and Managed Care.

  Effectively posted and reconciled insurance to patient payments and processed monthly patient statements, along with actively researching and resolving incorrect payments and rejection of Explanation of Benefits documentation.


Howard, Wershbale & Affiliates 2006 2007


Reimbursement Specialist

  Demonstrated sharp analytical abilities toward resourcefully researching and resolving incorrect payments, including comprehensively following up with individuals to guarantee key payments were appropriately collected.

  Ensured seamless administrative efforts by processing Explanation of Benefits rejections and other outstanding accounts.


Hospice of the Western Reserve 2004 2005


Billing Specialist

  Contributed experience in accurately submitting electronic claims to Medicare, Medicaid, and Managed Care, along with processing high-volume monthly patient statements and actively resolving patient billing disputes as required.


Phillips Medical Systems 1998 2003


Billing Specialist

  Played a vital role in billing engineers time for the efficient installation of medical equipment to U.S.-based hospitals.


Education & Technical Summary


Associate of Arts in Business Administration AIU University


Microsoft Word Microsoft Excel Bann ERP Internet Applications

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