Brittany Brittain

  Experienced customer service and administrative professional with several years of experience within high-stress environments and a strong background in providing superior customer service in addition to assisting with special projects and day-to-day office operations

  Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with customers, co-workers, and members of management

  Significant experience in Microsoft Excel 2016, Type 37 WPM

JustSave Foods, Lenoir, NC April 2013-Present

Deli Clerk/Cake Decorator

Directly manage a variety of administrative and operational functions within a fast-paced retail environment with a focus on increasing productivity and efficiency

Utilize superior communication ability in order to address and resolve customer inquiries in addition to diffusing difficult customer service situations

Oversee both opening and closing procedures on a daily basis, provide training to new employees, and assist with special projects as needed

Maintain a keen knowledge of internal standard operating procedures and safety requirements within the department

Consistently praised for superior customer service, complete paperwork in the absence of Department Manager, and generate internal reports

Comprehensive Medical Terminology 1&2

UniversalClass.com (In-Progress)

Time Management 101

UniversalClass.com (In-Progress)

Microsoft Excel 2016

UniversalClass.com (In-Progress)

High School Diploma

Smiling Faces Homeschool, Lenoir, NC