• Results-driven Professional possessing a strong business acumen and excellent process improvement abilities.
• Skilled in implementing highly effective sales tactics to significantly drive company revenue.
• Dynamic leadership skills; experienced in building, training and leading high-performance teams.
• Excellent problem-solving abilities with a proven track record of exceeding expectations.
• Bilingual in Spanish and English.

Clipper Energy Supply, Bogota, Colombia 2012-Present

Sales Manager

• Assume key leadership position, with associated responsibilities including devising strategic plans, overseeing financial operations and significantly increasing company revenue.
• Strategically identify demographic needs and develop innovative solutions to ensure fulfillment.
• Demonstrate strong leadership skills while building high performance teams.
• Leverage strong communication skills to significantly grow existing book of business.
• Utilize bilingual capabilities throughout daily client interactions.
• Maintain adherence to company policies and procedures.

Clipper Energy Supply, Houston, TX 2011-2012

Accounts Payable

• Fulfilled key role overseeing accounts payable operations, with associated responsibilities including invoice verification, maintaining regulatory compliance and data entry.
• Duties included general ledger maintenance, vendor management and generation of financial reports.
• Thoroughly reviewed all information for accuracy.
• Prepare, record and manage weekly checks.

ABC Insurance, Slidell, LA 2010-2011

Office Manager / Sales Representative

• Delivered high quality customer service while overseeing day to day office operations; successfully increased daily sales by 5%.
• Performed various administrative tasks, including database management, report generation and data entry.
• Rapidly resolved inquiries in person and via phone; handled complaints and directed patrons to appropriate parties.
• Maintained quality control by accurately recording account information.
• Completed accounting functions, including cash management and submitting collection vouchers.
• Demonstrated strong leadership abilities while conducting in depth training for team members.
• Maintained appropriate level of office supplies.

Kiewit Corp., Jefferson, LA 2007-2010

Document Control

• Streamlined existing processes to significantly increase efficiency throughout daily operations.
• Conducted thorough inspections to identify inefficiencies and boost performance.
• Responsible for generating detailed monthly reports, managing contracts and maintaining open lines of communication.

International Finance Corporation, Slidell, LA 2006-2007

Housing Advisor

• Exemplified strong communication skills throughout daily interactions; resolved inquiries and directed individuals in need to appropriate parties.
• Maintained organization throughout all filing processes; accurately uploaded sensitive information.

Outdoor Solutions LLC, Covington, LA 2003-2006

Office Manager

• Demonstrated strong leadership skills while overseeing day to day office operations.
• Oversaw financial processes, including accounts payable / receivable, budget management, general ledgers and bank reconciliations.
• Maintained proper inventory levels.
• Established positive relationships with subcontractors.

Master of Business Administration, Focus in Human Resources, GPA: 3.89, University of Phoenix

Bachelor of Science in Biology, GPA: 3.45, Pontificia Universidad Javeriana

ACIPET, Seminario de Ingenieria de Petroleos para no petroleros

Information Security and Management Certificate

Standards of Ethical Conduct Certificate