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Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ firstname.lastname@example.org
Highly Accomplished Leader who offers judicious decision-making to align with a company s strategic vision, xxxxxxlue, and goals and continually promote patient-, quality-, and profit-focused initiatives. Top Performer who contributes solutions-centric critical thinking for insightful, change-oriented results, and who leverages healthcare, business, and administrative experience to drive competitive market success. Ambitious Self-Starter who rises above challenges to achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator who develops synergistic relationships with healthcare decision-makers, third parties, patients, and the community, and who leads peers by example and with ethics and integrity.
Career Highlights Include:
Exhibiting recognition as a quick study who rapidly picks up concepts.
Successfully managing 200+ team members to achieve care-centric objectives.
Continually supporting consumers with understanding processes and procedures.
Proactively training, mentoring, and managing top-notch teams to exceed expectations.
Providing hands-on support always willing to go the extra mile to surpass the status quo.
Delivering exceptional customer service to ensure the highest level of care and regulatory outcomes.
Capitalized on the opportunity to lead forward-thinking operations of a 60-bed Assisted Living Facility, including continually focusing on comprehensive census development and resident and family satisfaction within this growth-driven prixxxxxxte pay facility. Reported directly to the company s Regional Vice President of Operations.
Utilized broad scope of industry knowledge toward directing operations of a 177-bed long-term care facility, including upholding strict regulatory compliance at all times. Directed a 15-member management staff responsible for overseeing 120 team members, including launching a staff appreciation program to boost morale.
Strategically steered patient-centered operations within a 174-bed long-term care facility, including cost-effectively controlling expenses to ensure budget goals were exceeded. Drove facility-wide success by managing a key staff responsible for recruiting, training, mentoring, and supervising approximately 200 team members.
Led targeted decision-making across 125-bed rehabilitation and long-term care facility operations, including interfacing among department management to continually train, mentor, and supervise top-performing associates.
Applied strong leadership talents toward managing all facets of operations across a 60-bed quality-focused Assisted Living Facility, including overseeing a secure unit for individuals with Dementia. Built and sustained a productive, solutions-oriented team committed to ensuring administrative expectations were actively exceeded.
Senior Intake Analyst
Played a vital role in efficiently receiving and processing high-volume reports, including possible violations for health regulatory board review. Determined jurisdiction, priority, and routing of complaints based on the Code of Xxxxxx.
Supplemental Current Experience Includes Role as Sales Associate for Colonial Honda, Chester, XXXXXX (2017 Present); Attended Honda s Fast Track Sales Consultant Training; Demonstrated Knowledge of Training Modules.
Master of Business Administration Averett University
Bachelor of Science in Business Management Xxxxxx Commonwealth University
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