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Yyyyyy x. yyyyyy

- 499 Xxxxxx Woods Rd. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Retail Territory Manager

Qualifications Profile


    Self-assured, dynamic, and results-driven management professional with more than 32 years providing high-performance sales & marketing, customer service, and retail operations management in several consumer industries.

-    Proven dedication to process efficiencies in retail operations, delivering cost adxxxxxxntages in sales and customer service expectations, while developing sales staff competencies that enable the business to grow its customer base, improve merchandising reach, and achieve overall sales objectives.

-    Detail-oriented and methodical with innoxxxxxxtive thinking to strategize product development and marketing solutions, while resolving and preventing customer relationship issues.

    Well-organized with multitasking and prioritization skills that optimize limited merchandising and store resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

    Sales & Marketing

    Product Development

    Positioning & Market Penetration

    Product Demo/Sales Pitch

    Retail Sales Management

    Territory Sales Management

    Customer Service Management

    Multiple Account Management

    Merchandise Inventory Management

    Relationship Management (Client, Stakeholders, Public, & Suppliers)

    Project Management

    Staff Supervision & Training


Professional Experience


Territory Sales Management

    Provided strategic direction in achieving sales targets for several stores in a number of sales territories, resulting in sales growth over a 14 year period that netted several performance awards as a territory manager.

    Served as lead consultant for store coverage and projects in the Mid-Atlantic for the Lowe s Account/PPG.

    Developed and executed sales staff development programs covering store operations, customer service and relationship building, including product management and merchandising.

Marketing/Project Management

    Developed and executed marketing and pricing strategies and projects that enabled the company to penetrate new markets and introduce new product lines that quickly blended with the product mix to increase territory market shares and achieve higher incremental revenues.

    Developed and executed flexible pricing strategies responsive to demand seasonality, harnessing promotional programs that boost demand during lean seasons.

Account/Relationships Management

    Interacted with customers and suppliers to build sustainable working relationships that promoted repeat business and a market-driven reputation in target markets.


Work History


PPG Paints

Territory Manager (6-14 stores serviced), SW Xxxxxx/ WV 2011 Present

Special Projects Manager (Store sets/ Resets), North America 2006 2011

Territory Manager (11-18 stores serviced), SW Xxxxxx/ WV 2002 2005

Sales Edge Lowe s Account Representative 2001 2002

Pitney Bowes Account Manager 2000 2001

Acme Business Machines Account Manager 1997 2000

PepsiCo Route Sales Rep 1995 1997

Handypro Services (Home improvement) Owner/ Operator 1991 1995

Food Lion Store Manager 1984 1991




B.S. in Business Administration, UNIVERISTY OF NORTH CAROLINA Chapel Hill, NC

Awards & Recognition

    Territory Manager of the Year 2015 (Charlotte Region)

    2013 Team Player of the Year, Lowe s Team

    Territory Manager of the Year 2003 (Region 1)

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