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- 499 Xxxxxx Woods Rd. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Retail Territory Manager
Self-assured, dynamic, and results-driven management professional with more than 32 years providing high-performance sales & marketing, customer service, and retail operations management in several consumer industries.
- Proven dedication to process efficiencies in retail operations, delivering cost adxxxxxxntages in sales and customer service expectations, while developing sales staff competencies that enable the business to grow its customer base, improve merchandising reach, and achieve overall sales objectives.
- Detail-oriented and methodical with innoxxxxxxtive thinking to strategize product development and marketing solutions, while resolving and preventing customer relationship issues.
Well-organized with multitasking and prioritization skills that optimize limited merchandising and store resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Sales & Marketing
Positioning & Market Penetration
Product Demo/Sales Pitch
Retail Sales Management
Territory Sales Management
Customer Service Management
Multiple Account Management
Merchandise Inventory Management
Relationship Management (Client, Stakeholders, Public, & Suppliers)
Staff Supervision & Training
Territory Sales Management
Provided strategic direction in achieving sales targets for several stores in a number of sales territories, resulting in sales growth over a 14 year period that netted several performance awards as a territory manager.
Served as lead consultant for store coverage and projects in the Mid-Atlantic for the Lowe s Account/PPG.
Developed and executed sales staff development programs covering store operations, customer service and relationship building, including product management and merchandising.
Developed and executed marketing and pricing strategies and projects that enabled the company to penetrate new markets and introduce new product lines that quickly blended with the product mix to increase territory market shares and achieve higher incremental revenues.
Developed and executed flexible pricing strategies responsive to demand seasonality, harnessing promotional programs that boost demand during lean seasons.
Interacted with customers and suppliers to build sustainable working relationships that promoted repeat business and a market-driven reputation in target markets.
Sales Edge Lowe s Account Representative 2001 2002
Pitney Bowes Account Manager 2000 2001
Acme Business Machines Account Manager 1997 2000
PepsiCo Route Sales Rep 1995 1997
Handypro Services (Home improvement) Owner/ Operator 1991 1995
Food Lion Store Manager 1984 1991
B.S. in Business Administration, UNIVERISTY OF NORTH CAROLINA Chapel Hill, NC
Awards & Recognition
Territory Manager of the Year 2015 (Charlotte Region)
2013 Team Player of the Year, Lowe s Team
Territory Manager of the Year 2003 (Region 1)
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