Yyyyyy x. yyyyyy

Patient Care Delivery | Treatment Processes | Bedside Manner

Leadership | Interpersonal Communication | Staff Management | Training & Development Organization | Customer Service | Scheduling | Goal Setting | Time Management Multitasking | Conflict Resolution

Dedicated, ambitious and energetic Master of Science Graduate and Medical Professional with a recently-earned Human Behavior degree, paired with years of hands-on experience in delivering quality patient care. Skilled in driving continuous process improvement in order to evolve and grow amidst evolving and changing work environments. Work well under pressure in fast-paced settings that call for both adaptability and flexibility. Goal-focused and proactive in addressing and resolving concerns in order to ensure seamless care delivery operations. Achiever of success with clients and other important entities at all levels; excel as a team member or independent contributor. Eager to work in a Counseling and Human Services management role that will allow for leverage of recently-completed degree studies. Open to opportunities that will offer opportunities for career growth and advancement.

Concierge

  Established and run a successful operation in partnership with the Garfield Apartments Leasing Office to deliver services that ensure optimal customer satisfaction levels

  Integral in training, coaching and mentoring teams to fuel the seamless adoption of new programs and related protocols

  Partner with Property Managers to develop methods for securing lasting cost benefits for the company

  Continually surpass organizational objectives through the delivery of first-class customer service tailored to customers respective needs

Registered Medical Assistant

  Carefully and accurately recorded patients' medical histories, vital statistics, as well as information including test results to ensure the most updated medical records

  Authorized drug refills and provided prescription data to pharmacies as needed

  Meticulously cleaned and sterilized instruments

  Disposed of contaminated supplies as needed

  Escorted patients to their assigned examination rooms and prepared them for meeting with a Physician for further support

  Treated wound injuries for patients with the utmost in quality care

Yyyyyy x. yyyyyy

Continued

Registered Medical Assistant

  Took the time to explain treatment procedures, medications, diet suggestions or Physicians' instructions to patients, always ensuring their full comprehension at all times

  Collected blood, tissue and other laboratory specimens, logging each and preparing them for testing

  Performed EKGs, conducted Ankle Brachial Index Tests, as well as led Stress Echo Testing

  Completed filing and other administrative processes as needed

Registered Medical Assistant

  Operated x-ray, electrocardiograms (EKGs) and additional equipment used to administer routine diagnostic testing

  Changed dressings on wounds for patients to ensure their safety and adherence to wound healing best practices

  Perform general clerical functions, e.g. answering telephones, taking dictation or completing insurance forms

  Greeted and logged in patients that arrived at the office or clinic; also scheduled appointments with patients per their respective scheduling needs

Master of Science, Human Behavior (Psychology)

Capella University, 2018 (Summa cum Laude, 4.0 GPA)

Bachelor of Science, Psychology

University of Xxxxxx University College

Yyyyyy x. yyyyyy

712 Carr Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 19, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any medical care delivery role years of proven experience in various Medical Assistant capacities in diverse settings. These experiences all shaped me into the patient-centered, compassionate and ambitious professional I am today.

  I recently earned a Master of Science in Human Behavior, which I hope to now leverage into a related role that calls on my mid-level skills and allows for me to continue growing professionally.

  As a professional, I work well under pressure in fast-paced, demanding environments as both an independent achiever and contributory team member. My goal at all times is to work autonomously or in team to deliver care to patients that aligns with their respective needs, comfort levels and cross-functional care plans.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume