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Yyyyyy x. yyyyyy

- 16409 CR 2170 Ÿ Xxxxxx, TX xxxxxx ( (xxx-xxx-xxxx *






(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,



        In response to a job vacancy posting for the position of ________________, I am pleased to formalize my application to become part of your team. Attached is my resum for your review and consideration.


What I offer is my baccalaureate degree in Management with 16 years providing high-performance office management, account management, operations support, & QA management in the manufacturing, healthcare, and transport/construction sectors. I am currently with Regency Machine in Xxxxxx, TX as an Office Manager, following my tenure at Sanders Transportation and Lonestar Dirt & Paving as a Bookkeeper / Office Manager. Prior to this, I was with the University Medical Center as a Medical Staff Coordinator. For more details, please take a moment to go through my resum .


In leveraging my managerial and administrative competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and efficiency-driven work excellence. In addition, my interpersonal communication skills have gone a long way in helping build sustainable professional relationships with the people I work with, fostering a harmonious collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths qualify me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.








Attachment: Resum




Yyyyyy x. yyyyyy

- 16409 CR 2170 Ÿ Xxxxxx, TX xxxxxx ( (xxx-xxx-xxxx *


Social Services (Child Protection) ▪ Administration (Healthcare)

Qualifications Profile


    Self-assured and results-driven solutions provider, management professional with more than 16 years providing high-performance office management, account management, operations support, & QA management in the manufacturing, healthcare, and transport/construction sectors.

-    Proven competence and dedication to providing process efficiencies in operations management support, compliance management, and administration, facilitating decision makers to drive business growth and competitive advantages in target markets.

-    Detail-oriented and methodical with critical thinking to resolve professional relationship and work issues.

    Versatile and adaptable with quick learning abilities to remain productive in new or fast-paced work environments.

    Well-organized and resourceful with multitasking skills that maximize limited resources to achieve expected outcomes in any assignment, customer order fulfillment, assignment, & daily routines.

    Effective communication skills that help foster operational excellence and teamwork in achieving shared commitments.


Professional Experience


Regency Machine, Inc.Ÿ Xxxxxx, TX

Office Manager Mar 2014 Present

    Manage office administration, providing back-office duties that include basic bookkeeping in accounts payable/receivable, bank account reconciliation, budgeting, and customer billing.

    Provide HR support in staff development & payroll administration, while organizing & maintaining personnel file.


Sanders Transportation / Lone Star Dirt & Paving Ÿ Xxxxxx, TX

Bookkeeper/Office Manager Jul 2010 Mar 2014

    Provided accounting support in handling accounts payable/receivable, including withholding tax accounting for payroll, and daily bank account reconciliation.

    Managed personnel files, and ensured compliance with company policies, procedures, and safety programs.

    Served as operations dispatcher, observing budgets and maximizing resources assigned in completing orders.


University Medical Center Ÿ Xxxxxx, TX

Medical Staff Coordinator Jul 2007 Jul 2010

    Maintained and organized records to meet JCAHO and NCQA accreditation requirements, ensuring all doctor licenses were current and maintaining credentials of all new physicians, healthcare professionals, partners & affiliates.

    Responsible for annual managed care audits and insurance claim verification, serving as the primary source of verification to the Credentials Committee, while updating and ensuring compliance with policies and procedures.


HealthSmart Preferred Care Ÿ Xxxxxx, TX

Account Manager Jun 2005 Jul 2010

    Managed customer accounts, supervising Account Reps to ensure correct customer data entry, maintaining online claim status website for the payors, and providing relevant information to payors, agents, and employer groups.

    Built sustainable professional relationships with payors, providing quarterly and year-end savings reports, resolving all account issues, and conducting monthly service calls to each payor.


Q-Elements/HealthSmart Preferred Care Xxxxxx, TX

Credentialing & QA Manager Aug 2001 Jun 2005

    Provided direction and leadership in routing operations, credentialing Staff and managing records to meet URAC Accreditation, serving as the primary source of verification to the Medical Advisory Committee, and ensuring compliance with requirements of pertinent regulatory and accrediting bodies.

    Managed external audits and participated actively in the Internal Quality Committee collaborating with several divisions in addressing QA issues, while developing and executing SOPs for credentialing and QA management.

Education & Credentials


    B.B.A in Management, WEST TEXAS A&M UNIVERSITY Canyon, TX (2016)

    Associate in General Business, SOUTH PLAINS COLLEGE Levelland, TX (2014)


Technical/Computer Skills

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Internet Browsers (IE, Chrome, & Mozilla), Database System (Oracle), Functional Apps (Cactus, & QuickBooks)

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