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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Credentialed Human Resources Professional seeking to utilize in-depth, relevant experience and
background in a challenging Director or Senior-Level Consultant assignment within the
Labor and Employee Relations sector
Profile of Qualifications
Master of Business Administration with Organizational Management Concentration, Bachelor of Arts in Political Science cum Laude Graduate, Senior Professional in Human Resources (SPHR) and Senior Certified Professional in Human Resources (SHRM-SCP); also hold Lean Six Sigma Green Belt
Expertise in providing outstanding strategic oversight for major organizations including training/counsel regarding labor relations issues and the interpretation and application of multiple bargaining agreements
Utilize data to drive collective bargaining and labor relations strategies and successfully lead successful compliance with multiple collective bargaining agreements
Skilled in managing grievance process, designing collective bargaining strategies and directing negotiations, with particular strengths in representing organization during various relevant arbitrations and employment-related proceedings in response to filings with array of government agencies
Technology:
o Microsoft Office Applications
o HRIS Systems: Oracle, SuccessFactors, Workday, Salesforce, SAP
Professional Synopsis
Corporate Manager-Labor and Employee Relations, Highmark Health, Pittsburgh, PA 2016 - Present
For this multi-site healthcare network comprised of eight hospitals, physician practices, rehabilitation centers and emergency medical services, provide strategic oversight for labor and employee relations activities; responsible for investigating employee/labor relations issues and providing counsel regarding interpretation and application of 16 separate collective bargaining agreements.
Expertly utilize well-honed expertise in determining optimal procedures for implementing strategies and implementation; skillfully manage entire grievance process from inception to, if necessary, binding arbitration.
Expertly oversee collective bargaining agreement negotiations; continually implement exceptional leadership strengths while supporting organizational transformation and serve as Subject Matter Expert (SME) for interdisciplinary teams.
Continually monitor relevant legislation, arbitration and bargaining agreements to surface trends and author analytical reports as function of developing and implementing strategies for continual improvement; also ensure organizational compliance with prevailing employment laws.
Hold comprehensive organizational representation responsibilities during arbitration/employment-related actions before governmental agencies including EEOC.
Oversee work performance of 12 labor and employee relations professional personnel; responsibilities include developing departmental budget, assuring employee development and authoring/conducting employee performance reviews.
Professional Synopsis continued on Page Two
Yyyyyy x. yyyyyy Page Two
Professional Synopsis continued from Page One
Manager-Labor Relations, United States Steel Corporation, Pittsburgh, PA 2012 - 2016
Steered activities of team providing full-life-cycle support for client groups across U.S.; established annual goals, conducted performance appraisals and interfaced with management in developing strategies supporting business outcomes consistent with organizational goals. Provided well-considered advisement concerning development of policies/procedures that minimized risk while improving employee involvement.
Was called on to manage labor disputes, from grievance to binding arbitration, involving interpretation/application of 24 Collective Bargaining Agreements involving Railway Labor and National Labor Relations Acts (RLA NLRA). Prepared submissions/briefs and represented organization with oral arguments in arbitration proceedings including negotiating agreements in alignment with RLA and NLRA.
Regularly oversaw investigations into complaints, authored position statements in response to filings with EEOC, NLRB, PHRC, OSHA, FRA and other local/state/federal agencies, and represented company during proceedings.
Worked with internal/external counsel in preparing company defense position(s) in array of litigation activities involving Whistleblower, FELA, FRSA, Worker s Compensation and suits filed subsequent to issuance of EEOC Right to Sue notifications; also attended various depositions, mediations, EEO conferences and court hearings, and continually ensured that department met/exceeded customer expectations.
Labor Relations Officer, Norfolk Southern Corporation, Norfolk, VA 2009 - 2012
Was source of labor relations support and advisement for operations managers across U.S. and managed multiple disputes regarding interpretation/application of collective bargaining agreements relevant to RLA/NLRA.
Authored responses to grievances, prepared submissions prior to arbitration, skillfully represented company in proceedings and participated in agreement negotiations at local as well as national levels.
As part of group of Class I Carriers and members of National Railway Labor Conference assisted with preparations for NCCC presentation before Presidential Emergency Board 243.
Participated with internal/external counsel in dealing with EEOC suits, work stoppages, OSHA and Whistleblower issues; investigated complaints and prepared position statements in response to filings with EEOC, OSHA and other local/state/federal agencies; also developed strong working relationships with major stakeholders including operations and union leadership.
Project Manager-Human Resources, AlliedBarton Security Services, Pittsburgh, PA 2004 2008
Held management responsibilities for multi-campus security contract that provided annual revenues of $3M+. Skillfully oversaw HR functions including staffing, complaint investigation and response preparation for filings with the EEOC, OSHA and PHRC, managed organization s discipline system and served as first-point-of-contact for all benefit issues.
Education / Certifications / Training / Professional Affiliations
Florida Institute of Technology, Melbourne, FL
Master of Business Administration, Organizational Management Concentration
University of Pittsburgh, Pittsburgh, PA
Bachelor of Arts in Political Science, Cum Laude Graduate
Human Resource Certification Institute
Senior Professional in Human Resources (SPHR)
Society for Human Resource Management
Senior Certified Professional in Human Resources (SHRM-SCP)
Lean Six Sigma Green Belt
Society for Human Resource Management (SHRM)
Pittsburgh Human Resources Association (PHRA)
Labor and Employment Relations Association (LERA)
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City, State Zip Code
Dear :
I am currently seeking a challenging Director or Senior-Level Consultant assignment within the Labor and Employee Relations sector where I can utilize my relevant experience and background, and am submitting my resume for your consideration. I believe my expertise gained in recent assignments well-positions me to provide the highest levels of direction and leadership for your organization.
In my current position as Corporate Manager Labor and Employee Relations for the Highmark Health System in Pittsburgh, Pennsylvania, I am tasked with providing strategic oversight for all labor and employee relations activities for this multi-site network. In this role I investigate issues and provide insightful and well-considered counsel and advisement on interpreting and applying 16 separate collective bargaining agreements. I also devise strategies for determining optimal procedures for managing the various segments of the grievance process, and serve in lead role for organizational collective bargaining negotiations before various governmental agencies.
Prior to this assignment I was Manager-Labor Relations for the United States Steel Corporation in Pittsburgh, where I directed a team that provided full-life-cycle support on a national scale. I established annual goals and worked closely with management to develop strategies designed to support business outcomes that were consistent with organizational goals. In this role I managed labor disputes involving the interpretation and application of 24 separate Collective Bargaining Agreements involving the RLA and NLRA, with responsibilities for preparing briefs and representing the company with oral arguments during arbitration proceedings as well as directing negotiations. I also was responsible for representing the company in responding to filings with the EEOC, NLRB, PHRC, OSHA, FRA and other agencies.
Earlier, I held roles as Labor Relations Officer for Norfolk Southern Corporation, Norfolk, VA, and Project Manager-Human Resources for AlliedBarton Security Services, Pittsburgh, PA.
Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results and you will find me to be a performance-driven leader as well as a collaborative team player focused on achieving and surpassing goals.
I am eager to discuss how my qualifications match the requirements for this assignment and look forward to interviewing with you at your earliest convenience. In advance, I thank you for your time and consideration.
Professionally,
Yyyyyy x. yyyyyy
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