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Yyyyyy x. yyyyyy

1515 Cannon Parkway, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ●


Management Professional

Operations ~ Accounting & Payroll ~ Education Administration

Employee Relations ~ Human Resources ~ Stakeholder Relationships




         Consummate managerial skills including recruitment, hiring, training, coaching, employee engagement, personnel performance management, and payroll administration.

         Proficiency in office administration spanning accounting, supplier relations, program coordination, expense tracking, report writing, file management, and billing.

         Adept throughout full spectrum of production processes encompassing planning, scheduling, staffing, health & safety compliance, vendor management, quality control, and customer service.

         Excel at building teams and strategically guiding projects to maximize use of resources, boost productivity, control costs, and achieve performance goals.

         Highly skilled at connecting with and managing people from all cultures and backgrounds.

         Possess a strong blend of analytical, training, team-building, and problem solving abilities.

         Skilled in business development including sales, marketing, and client rapport-building.

         Stellar leader capable of guiding, inspiring, empowering, and motivating others.


Professional Experience


FedEx, Coppell, TX, 2016 - 2017

Operations Supervisor

         Hired, oriented, mentored, developed, and supervised employees in effectively supporting production operations within warehouse facility.

         Proactively recognized and rewarded outstanding staff performance to elevate morale, job satisfaction, workplace climate, and retention of top talent.

         Generated and distributed regular operational reports, and devised staff schedules according to customer needs and production volume.

         Held regular staff meetings, provided coaching and counseling, and emphasized significance of customer service excellence.

         Spearheaded all facets of safety compliance including weekly meetings, documentation, safety training, JHA reviews, and weekly walk-throughs.

         Methodically arranged and maintained efficient work environment to ensure attainment of corporate 5S standards.


TDC Logistics LLC, Keller, TX, 2010 - 2016

Managing Supervisor

         Continually optimized operational continuity and bottom-line performance by leveraging proficiency in personnel leadership, administrative functions, steering regulatory compliance, and closely monitoring cost containment.

         Delegated staff assignments, created employee work schedules, and diligently enforced and supervised adherence to health & safety (OSHA) practices, rules, and regulations.






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Professional Experience continued


         Maintained time and attendance data, processed payroll, and documented mileage completed.

         Spearheaded accounting functions encompassing invoice coding and processing, balance sheet reconciliations, bank deposits, withdrawals, budget compliance, account receivables, and account payables.

         Fostered, nurtured, and maintained highly cooperative relationships with vendors, customers, contractors, and clients.

         Monitored and ensured consistent alignment with DOT rules and regulations for fleet including regular inspections and associated record-keeping.


ITT Technical Institute, Burr Ridge, IL, 2006 - 2010

Director of Recruitment Department

  • Effectively facilitated student admissions, with focus on ensuring precise coordination with optimal degree program based on needs and goals.

         Championed community outreach efforts to successfully increase enrollment by 30% each quarter.

         Actively supported human resources operations by screening, interviewing, and hiring job applicants, orienting and training new hires, providing coaching and motivation, and performing regular performance evaluations.

         Governed ongoing compliance with corporate policies and procedures, ethical practices, and industry regulations and requirements.

         Collaboratively developed, evaluated, and revised business plan to reflect changes in market conditions, budgets, and staffing/organizational structure.

         Held admissions events such as open houses and information sessions to increase interest and enrollment volume.


Northwest Airlines Inc., Romulus, MI, 1996 - 2006

Liaison Manager

         Supervised, directed, motivated, scheduled, and coordinated 150 high-performing, quality-focused, and service-driven employees.

         Carefully reviewed and verified completeness of passenger documentation for immigration and customs purposes.

         Empathized and promoted cohesive, seamless, and transparent efforts and communication between Director of International Operations and QSA Department in order to achieve mutual operational goals.

         Employed sharp organizational skills toward appropriately allocating staff members to international flights to ensure efficient processing of passengers, freight customers, and flight crew.




Microsoft Office Suite and ADP

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