• Dynamic Retail Sales Leader who offers a background in Multimillion-Dollar Store Management, District Operations, Team Building / Training, Strategic Analysis, Trends Tracking, Profit / Loss, Inventory Management, Shrink Control, Merchandising, and Negotiations, and exhibits an ability to see the big picture at all times.
• Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
• Visionary Leader with commendable achievements in promoting a positive and supportive work environment.
• Excellent Communicator who builds and sustains synergistic relationships with senior-level management, retail teams, vendors, and customers while leading dynamic staff by example and with integrity to optimize profits.

Store Manager (2012 Present)

  Capitalize on the opportunity to lead forward-thinking development and performance of all sales activities in an assigned location, including driving team initiatives to maximize profits and growth in alignment with goals.

  Expertly establish plans and strategies to expand the customer base by facilitating new marketing endeavors and contributing to sales team training / development which is instrumental in meeting or exceeding objectives.

  Increased average ticket and customer count by creating a welcoming, service-friendly staff.

  Reduced shrink from 1.19% to 0.83% via strong inventory management.

  Increased employee engagement 15 BP over two detailed surveys.

  Successfully exceeded targeted sales and MNBT each year.

  Increased MNBT annually by double digits.

Assistant Store Manager ￨ Sales Manager ￨ Zone Manager (2008 2012)

  Utilized broad scope of industry knowledge toward optimizing bottom-line performance by directing results-generating sales and retail store operations, including conducting 1:1 reviews with Sale Specialists to enhance communications, understand training / development needs, and provide insight for employee improvements.

  Spearheaded major store re-merchandising, including assisting the Operations Manager during his absence.

  Attained AOR sales of 104% to budgeted sales via effective feedback and sales team development.

  Generated highest ROI in market in 2011 at 14%+ via high expense control and market growth.

  Generated an overall close rate of 69%+ on install project details to lead the district.

  Achieved two of three sales with double-digit growth to budget in 2011.

General Manager ￨ District Manager

  Strategically steered results-generating daily operations, including recruiting, training, mentoring, and managing a customer service-oriented team, as well as facilitating all purchasing, cost control, facilities management, and maintenance while driving new sales, business development, and key marketing initiatives.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

General Manager ￨ District Manager

  Led targeted decision-making across a 12-store district in Western NY while serving as a corporate liaison for conceptualizing, developing, and implementing new policies, procedures, product lines, and software updates.

  Increased sales and pre-sales from last place to 2^nd place in the region via new coaching strategies.

  Created a companywide Excel-based scheduling program and promotional sale sign program.

  Reduced labor dollars to 9.5% of total sales via effective staff selection / mentoring.

  Increased district service shop average from 55 to 85 throughout tenure.

  Consistently maintained shrink at .03 to .06% of sales.

  Increased video games sales from 7% to 39%.

District Sales Manager

Additional Roles Held Include: Training Store Manager, Store Manager, Assistant Store Manager & Sales Associate

  Played a vital role in managing a high-volume district of 10 locations throughout a competitive Rochester, NY market with annual revenue of $13.5 million, including driving growth by coordinating and managing all facets of sales, profit / loss, shrink control, and merchandising, as well as team building and training / development.

  Noted as Store Manager of the Year in 1996 and 1997 for attaining double-digit comp sales and 90% ROI.

  Rapidly progressed from Sales Associate role to last-held position of District Sales Manager.

  Consistently exceeded sales goals to move rapidly through each position.

  Consistently noted as a Top Performer in payroll expense control.

  Maintained District shrink under .90% of sales.

Associate of Applied Science in Business Administration (3.9 GPA, Honors Graduate)

Certificate in Command & Management of Fire Operations

Certificate on Leadership for the Chief Officer

Certificate for Arson Investigations

Senior Manager Leadership Workshop

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Multimillion-Dollar Retail Store Management, District Operations, Team Building / Training, Financial Planning, Profit / Loss, and Customer Service. I am also well-versed in Strategic Analysis, Trends Tracking, Financial Planning, Profit / Loss, Inventory Shrinkage Control / Management, Merchandising, Vendor Relations, and Negotiations. To complement my background, please note that I attained an A.A.S. in Business Administration (3.9 GPA, Honors Graduate) from Finger Lakes Community College. I participated in a rigorous Senior Manager Leadership Workshop at the University of North Carolina. I also hold various certificates with the New York State Fire Academy which may be provided upon request.

Currently, as a Store Manager for Lowe s Home Centers, Inc., I expertly lead forward-thinking development and performance of all sales activities in a high-volume assigned location. I also continually drive sales team initiatives to maximize profits and growth in alignment with goals. Within this role, I successfully establish plans and strategies to expand the customer base by facilitating new marketing endeavors and contributing to sales team training / development which is instrumental in meeting or exceeding objectives.

A sampling of my achievements include:

  Increasing average ticket and customer count by creating a welcoming, service-friendly staff.

  Reducing shrink from 1.19% to 0.83% via strong inventory management.

  Increasing employee engagement 15 BP over two detailed surveys.

  Successfully exceeding targeted sales and MNBT each year.

  Increasing MNBT annually by double digits.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy