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Sarah DeLisse
1215 W. Hensley Rd. │ Fort Mill, SC 29715 │ 803-493-3838 │ abc@xyz.com
Objective
Accomplished young leader seeking a challenging role in the consumer electronics field.
Summary of Qualifications
Outstanding people skills and a genuine interest in consumer electronics such as computers and smartphones.
Showcased strong leadership skills while helping a family-owned business become substantially more profitable.
Improved the efficiency of a small business by creating policies, procedures and standards of performance.
Genuine problem solver that proactively identifies and resolves issues with diplomacy and tact.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Professional Experience
Operations Manager, Family RV Repair and Renovation Great Falls, SC Nov. 2014-Present
Manage a family-owned and operated RV repair shop, including providing exceptional service to customers.
Lead a diverse team of employees, including hiring new staff and terminating others for underperformance.
Oversee all aspects of daily operations such as sales, customer service, problem solving and billing.
Showcase strong listening, verbal communication and interpersonal skills to diffuse conflict and find solutions.
Demonstrate strong time management and organizational skills to constantly shift priorities as needed.
Immediately address a recall from the manufacturer to ensure the safety of RV passengers.
Provide prospective customers with an estimate on the cost of repairs to their RV.
Communicate effectively with insurance providers to process claims on behalf of customers.
Achievements:
Enabled the business to become substantially more profitable and more efficient.
Nanny, 13 year-old girl Ballantyne, NC July 2013-July 2014
Served as mentor and role model to a young teenager, teaching her important life skills and responsibility.
Displayed excellent judgment in order to make independent decisions in the absence of the child s parents.
Transported the child from school to extracurricular activities and ensured she completed her homework.
Gas Station Attendant, Doby s Bridge Mart Fort Mill, SC Feb. 2013-May 2013
While a senior in high school, learned how a consumer-facing business is supposed to function.
Ensured the gas station was clean at all times, including to meet health inspection regulations.
Education and Training
Completed an eight-week welding course, York Tech Rock Hill, SC
Completed
RV maintenance training and RV refrigeration training; Nov. 2014
2013 Graduate, Nation Ford High School Fort Mill, SC
Participated in extracurricular activities such as journalism, photography and the yearbook.
Earned an award for a photograph; another was featured in the school magazine.
Honored for two awards while in middle school for helping rehabilitate wildlife.
Community Leadership
Member of the Worship Team (two years) and Worship Coordinator (one year), List Name of Church Here
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