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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx


Management Professional Human Resources & Office Administration


Staffing & Training Operations Performance Management

Organizational Leadership Program Development Customer Relations





         Proficiency in human resources functional areas including recruitment, hiring, training, coaching, counseling, performance management, benefits, compensation, and regulatory compliance.

         Excel at strategic planning, budgeting, employee relations, and policy development.

         Constantly aim to promote a respectful workplace climate essential to maximizing staff retention, morale, cohesiveness, and accountability.

         Able to work productively and diplomatically with individuals from all types of backgrounds.

         Discreet, reliable, and committed to ensuring confidentiality of personnel documentation.

         Vast administrative expertise spans inventory management, expense tracking, report preparation, forecasting, sales, scheduling, and vendor management.


Professional Experience


HLF Furniture, Belleville, Michigan, 2007 Present

Human Resource Manager

         Spearhead full-scope HR operations encompassing staffing, orientation, training, counseling, coaching, performance management, exit interviews, grievance handling, and personnel records maintenance.

         Devise, implement, monitor, update, and enforce HR policies and procedures to ensure constant adherence to employment laws and regulations.

         Formulate and administer recruitment, testing, interviewing and candidate selection program to acquire top talent, and guide managers and supervisors in adherence to HR practices and policies including appraisal systems.

         Administer employee benefits programs with a constant eye on balancing cost control with employee satisfaction.

         Conduct investigations as needed and represent organization at court hearings when applicable.

         Staff HR department by hiring, orienting, training, scheduling, and directing productive team of professionals dedicated to maximizing staff satisfaction and retention.





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Adecco, Livonia, Michigan, 1994 2003

Branch Operations Manager

         Promoted from initial role as Office Supervisor after only one year and charged with directing the complete spectrum of branch operations from human resources and recruitment, to account development and client relations.

         Conducted ongoing trend analysis, competitive intelligence, market research, and community networking to identify and secure new business opportunities.

         Governed financial functions spanning budget development and administration, expense forecasting, short and long-range planning, and P&L optimization.

         Coached staff in sales and customer service techniques and handpicked to serve as New Hire/Quality Sales and Service Trainer at Adecco s corporate headquarters.

         Orchestrated monthly, quarterly, and annual employee performance appraisals, provided constructive feedback to employees, and delivered in-depth counseling to optimize personnel performance and growth.

         Championed efforts to acquire ISO 9002 certification and achieve 100% compliance on all external ISO audits.

         Created and launched internal new employee training program and specialized training programs focused on building customer loyalty, quality control, sales, customer service, and strategic selling.

         Applied solid leadership talents toward training, mentoring, and motivating team of eight administrative personnel.

         Presented with Superstar award as a result of generating 25% increase in sales over prior year.


The Body Shop, Dearborn, Michigan, 1990 1994


         Governed daily store operations inclusive of hiring/staffing, customer service, merchandise management, inventory control, employee development, payroll, loss prevention, and compliance with corporate and regulatory requirements.

         Fueled 25% increase in sales within one year and achieved 92% accuracy rating on all store audits.




Bachelor of Arts

University of Michigan-Dearborn, Dearborn, Michigan


Associate in Business

St. Clair County Community College, Port Huron, Michigan


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx
















I am currently seeking a challenging career opportunity as a (INSERT CAREER TARGET / JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


In addition to solid human resources management experience, I bring to you a strong background in office administration, considerable talents in program development, and proven expertise in recruiting, training, operations leadership, and customer relationship management. My stanch attention to ensuring regulatory and corporate compliance, as well as excellent abilities in all aspects of personnel management would enable me to effectively transition into (INSERT NAME OF COMPANY) and yield positive results. Additionally, I offer well-honed report writing, strategic planning, prioritization, and team-building aptitudes which are paramount as a (INSERT TARGET / JOB TITLE).


As a proactive contributor to your organization, you will find me to be a dynamic and accomplished leader committed to supporting you in achieving your objectives through exemplary dedication and initiative. I am confident that I could be an asset to (INSERT NAME OF COMPANY), and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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