Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
This Resume Has Not Been Formatted
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with several years of experience in high-stress environments in addition to a strong background within various industries. Experienced in overseeing daily administrative operations, designing strategies focused on increasing efficiency/productivity, and leading internal teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Key Competencies
Operations Management People/Staff Management Process Improvement
Collections/Loss Prevention Financial Operations Industry Strategy Development
Team Leadership Report Generation Vendor Management Conflict Resolution
Professional Experience
Capital One Auto Finance December 2007-Present
Loss Prevention Unit Manager
- Direct day to day strategic operations within a fast-paced financial organization which is centered on increasing efficiency and productivity levels
- Supervise a team of staff members which includes 2 Floor Supervisors and 20 Recovery and Repossession Associates and requires providing individualized coaching and guidance
- Consistently exceed individual/group production metrics, implement innovative strategic operating procedures, and create comprehensive action plans
- Maintain a significant knowledge of industry specific compliance standards which has resulted in regulations consistently being followed
HSBC Card Services July 1999-December 2007
Fraud Detection and Dispute Investigations Unit Manager
- Managed strategic operations within the fraud unit which required supervising a team of approximately 20 Investigators along with overseeing both incoming and outgoing customer contact attempts
- Successfully improved unit efficiency through the accurate reporting of call volume and creation of more efficient staff schedules
Certifications
Train the Trainer Certification
Improvising and Fostering Change Certification
Behavioral Interviewing Certification
Inclusive Leadership Certification
DiSC Certification
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!
