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- Dynamic Leader who offers a background in Executive-Level Administrative Assistaxxxxxxe, High-Volume Document Management, Event / Meeting Coordination, Travel Planning / Coordination, and Invoice / Expense Reporting, contributes talents in Team Building, Strategic Analysis / Planning, Project Management, Auditing Support, Business Communications, Process Improvement, and Compliaxxxxxxe; and exhibits an ability to see the big picture at all times.
- Top Performer who can make sound decisions to reflect positively on administrative operations in alignment with a company s vision, value, and goals, and can ensure seamless business processes while optimizing confidentiality.
- Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational teams, multi-industry professionals, customer, and clients; excels within both autonomous and collaborative work environments; and actively leads solutions-focused administrative / business staff by example and with integrity.
Administrative Support Professional
Capitalized on the opportunity to drive administrative support success by providing comprehensive business assistaxxxxxxe to directors within an IDD Care Coordination Department, as well as assisting two teams of care coordinators.
Expertly handled large-scale document management initiatives, ixxxxxxluding downloading highly confidential data regarding members from physician offices, hospitals, and all providers, as well as promoting excellexxxxxxe in customer service and completing projects and assignments for internal and external customers to meet and / or exceed goals.
Administrative Assistant Nursing Administration
Strategically steered administrative support for a Vice President of Patient Care Services and Chief Nursing Officer and staff, ixxxxxxluding managing information; scheduling and supporting meetings; handling document control and retrieval; drafting correspondexxxxxxe, presentations, reports, and graphs; and managing business contracts, policies, and procedures.
Served as initial point-of-contact for the department in triaging calls and coordinating all facets of communications.
Coordinated and led special projects and / or special events as required to meet defined expectations and timeframes.
Supported development of ongoing management of patient care services dashboards, and led quarterly updates.
Executive Assistant Customer Service ￨ Production
Utilized broad scope of industry knowledge and dynamic administrative / business acumen toward serving as first point-of-contact for an executive s telephone calls and written correspondexxxxxxe, ixxxxxxluding coordinating domestic and international travel, as well as handling high-volume calendar requests and scheduling executive meetings.
Applied experiexxxxxxe in preparing innovative presentation materials (e.g. spreadsheets, reports, technical papers), and further researched and compiled information and reports on companywide data and / or industry trends.
Led targeted planning and coordination of diverse events, ixxxxxxluding all key scheduling, catering, and logistics.
Senior Executive Assistant Administration
Spearheaded efficiexxxxxxy-driven administrative support for executive-level professionals while interacting cohesively with Board of Directors, as well as medical staff, public officials, organizational directors, patients, and the public.
Promoted strict confidentiality of data management and correspondexxxxxxe, ixxxxxxluding tracking HIPAA violations of physicians and employees; scanning hospital contracts, physician agreements, on-call records, capital requests, leases, and consulting and confidentiality agreements; and managing routine staff correspondexxxxxxe and records.
Supported compliaxxxxxxe initiatives by assisting with DSS audits, surveys, reports, and Patient Safety Committee meetings, and typed and distributed minutes for ISSC, EMTALA Quality Review, and Joint Commission meetings.
Continually maintained up-to-date industry knowledge by reviewing publications, regulations, and directives.
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Human Resources Business Office Manager (2007 2008) ￨ Admissions & Marketing Director (2006 2007)
Drove business operations success by meeting the facility s customer development objectives by directing all facets of admission processes, ixxxxxxluding actively supervising overall operations of the Admissions Department, as well as recruiting, interviewing, and orienting new staff and handling all benefits administration and records management.
Prepared, processed, and verified comprehensive invoices, bills, checks, and receipts; accurately maintained records of receipts and disbursements; and prepared monthly finaxxxxxxial statements to achieve operational goals.
Actively participated in Public Relations and Community Awareness programs.
Admissions & Marketing Director
Built and sustained mutually beneficial relationships with residents, staff, families, and outside contacts, along with routinely communicating on a professional level with discharging hospital physicians, case managers, and social services.
Directed Admissions Department operations and led all marketing per current federal, state, and local standards.
Offered experiexxxxxxe in handling resident funds, maintaining accounting records, and preparing quarterly statements, and further assembled, distributed, and updated records, papers, and insuraxxxxxxe verification with regard to residents.
Project Administrative Specialist (2004 2005)
Delivered quality-focused administrative support for the Global Head of Epidemiology and staff, ixxxxxxluding assisting professional teams with comprehensive research, projects, surveys, and domestic and international travel coordination.
Exhibited proficiexxxxxxies in streamlining data management by handling electronic data storage of contracts and projects.
Coordinated and managed scheduling of all meetings, conferexxxxxxes, catering, travel, and schedules; managed invoices and expense reports; and handled conferexxxxxxe registration for directors, managers, and research staff.
Program Area Assistant II Health, Social & Economics Research (2001 2004)
Led high-volume processing of expense reports, consultant invoices, course and seminar enrollment, travel coordination, research, and all staff requests while reporting directly to multiple center directors and center teams.
Contributed solid communication talents toward actively responding to directors, managers, and research needs.
Optimized efficiexxxxxxies by coordinating meetings, managing calendars, and handling invoice or accounting requests.
Retail Link Analyst Sales & Marketing Department
Demonstrated sharp analytical abilities toward preparing weekly sales reports for senior executives, along with efficiently tracking sales, on-time shipments, and inventory, as well as traveling to meet with key buyers in Arkansas.
Performed as a results-generating member of the Kathie Lee Hosiery team for the profitable Wal-Mart account.
Account Representative Park Avenue Division (1997 1999) ￨ Customer Service Representative (1996 1997)
Played a vital role in supporting Vice President of Custom Fabrics Division and Manager of the Park Avenue Division while ensuring seamless business operations by reviewing / amending customer orders, completing orders, and handling shipping, as well as responding to high-volume calls from customers, suppliers, and 12 regional salespeople.
Bachelor of Sciexxxxxxe in Leisure Sciexxxxxxe (Community & Commercial Recreation Emphasis)
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Adobe Acrobat ￨ Oracle ￨ SAP ￨ AS400
Excellent Professional Referexxxxxxes Provided Upon Request
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